1. Data Protection: Required when services involve handling personal or sensitive data

2. Compliance with Laws: Detailed compliance requirements for regulated industries or specific legal frameworks

3. Change Control: Process for managing changes to services or agreement terms, useful for long-term or complex services

4. Disaster Recovery: Required when service continuity is critical to client operations

5. Personnel: Included when specific qualifications or security clearances are required for service delivery staff

6. Non-Competition: Added when there are competitive concerns between the parties

7. Transition Services: Important for complex services requiring handover periods

8. Audit Rights: Included when client needs rights to audit service provider's operations or compliance

9. Security Requirements: Necessary when services involve access to sensitive systems or facilities

1. Schedule A - Service Description: Detailed technical specifications and scope of services

2. Schedule B - Service Levels: Detailed performance metrics, measurement methods, and remedies

3. Schedule C - Pricing and Payment: Detailed fee structure, rates, and payment terms

4. Schedule D - Key Personnel: List of key staff members and their roles

5. Schedule E - Security Requirements: Detailed security protocols and requirements

6. Schedule F - Implementation Plan: Timeline and milestones for service implementation

7. Appendix 1 - Form of Change Order: Template for documenting agreed changes to services

8. Appendix 2 - Reporting Requirements: Templates and specifications for required service reports