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1. Parties: Identification and details of all parties involved in the agreement
2. Background: Context of the agreement and overview of the project support relationship
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of support services to be provided
5. Term and Termination: Duration of agreement and termination conditions
6. Payment Terms: Compensation, invoicing, and payment schedules
7. Intellectual Property Rights: Ownership and usage rights of project materials and deliverables
8. Confidentiality: Protection of sensitive information and non-disclosure obligations
1. Service Levels: Performance metrics and standards for service delivery
2. Change Control: Process for managing changes to scope or deliverables
3. Force Majeure: Provisions for unforeseeable circumstances preventing performance
4. Insurance Requirements: Specific insurance coverage requirements and minimum coverage amounts
1. Schedule A - Scope of Services: Detailed breakdown of support services and deliverables
2. Schedule B - Fee Schedule: Detailed pricing, payment terms, and rate cards
3. Schedule C - Service Levels: Detailed performance metrics and measurement criteria
4. Schedule D - Key Personnel: List of key team members, their roles and responsibilities
5. Schedule E - Project Timeline: Project milestones, delivery dates, and critical path activities
Services
Project
Deliverables
Service Provider
Client
Commencement Date
Completion Date
Confidential Information
Intellectual Property Rights
Service Levels
Key Personnel
Project Manager
Change Request
Force Majeure Event
Business Day
Fees
Milestones
Project Materials
Representatives
Specifications
Subcontractor
Term
Working Hours
Acceptance Criteria
Project Schedule
Support Services
Documentation
Quality Standards
Project Site
Term and Duration
Payment Terms
Service Levels
Performance Standards
Project Management
Reporting Requirements
Change Control
Intellectual Property Rights
Confidentiality
Data Protection
Personnel Requirements
Subcontracting
Warranties
Indemnification
Limitation of Liability
Insurance
Force Majeure
Termination
Dispute Resolution
Assignment
Compliance with Laws
Health and Safety
Quality Assurance
Record Keeping
Audit Rights
Notice Requirements
Governing Law
Entire Agreement
Severability
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