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1. Parties: Identification and details of the service provider and client
2. Background: Context and purpose of the maintenance agreement
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of maintenance services to be provided
5. Term and Termination: Duration of agreement and termination conditions
6. Payment Terms: Fees, payment schedule, and related conditions
7. Service Provider Obligations: Responsibilities and commitments of the service provider
8. Client Obligations: Responsibilities and commitments of the client
1. Performance Standards: Specific metrics and standards for service delivery - include when specific performance metrics need to be monitored
2. Emergency Services: Provisions for emergency maintenance services - include when 24/7 or emergency coverage is required
3. Subcontractor Provisions: Terms governing use of subcontractors - include when subcontractors may be involved in service delivery
4. Equipment and Materials: Provisions regarding supply and use of maintenance materials - include when specific equipment or materials are required
1. Schedule of Services: Detailed breakdown of maintenance tasks and frequencies
2. Rate Card: Detailed pricing for different service categories
3. Service Level Agreement: Specific performance metrics and response times
4. Equipment List: List of equipment covered under the maintenance agreement
5. Health and Safety Procedures: Safety protocols and requirements
6. Insurance Certificates: Copies of required insurance documentation
Services
Maintenance Services
Service Provider
Client
Commencement Date
Term
Service Fees
Equipment
Facilities
Business Day
Business Hours
Emergency Services
Force Majeure
Maintenance Schedule
Performance Standards
Preventive Maintenance
Corrective Maintenance
Response Time
Service Level Agreement
Subcontractor
Work Order
Spare Parts
Consumables
Maintenance Records
Site
Authorized Representatives
Quality Standards
Applicable Laws
Insurance Requirements
Warranties
Intellectual Property Rights
Confidential Information
Material Breach
Service Reports
Term and Renewal
Payment Terms
Performance Standards
Service Provider Obligations
Client Obligations
Health and Safety
Quality Assurance
Warranties
Insurance
Liability and Indemnification
Force Majeure
Confidentiality
Data Protection
Intellectual Property
Subcontracting
Assignment
Emergency Response
Access and Security
Equipment and Materials
Record Keeping
Reporting Requirements
Service Level Requirements
Inspection Rights
Regulatory Compliance
Dispute Resolution
Termination
Suspension of Services
Notice Requirements
Governing Law
Entire Agreement
Severability
Amendment
Waiver
Third Party Rights
Relationship of Parties
Counterparts
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