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Hosting Agreement
"Need a Hosting Agreement for our Singapore-based fintech startup that will host sensitive financial data, with strong data protection clauses and specific uptime requirements of 99.99%, to be effective from March 2025."
1. Parties: Identification of hosting provider and customer, including registered addresses and company details
2. Background: Context of the agreement and brief description of hosting services to be provided
3. Definitions: Key terms used throughout the agreement including technical, legal, and operational definitions
4. Services: Detailed description of hosting services, specifications, and service levels
5. Data Protection and Security: Obligations regarding data handling, security measures, and PDPA compliance
6. Payment Terms: Pricing, payment schedule, and billing procedures
7. Term and Termination: Duration of agreement and termination provisions
8. Warranties and Representations: Standard warranties from both parties
9. Liability and Indemnification: Limitation of liability and indemnification obligations
1. Service Migration: Procedures for service migration and transition arrangements with other providers
2. Disaster Recovery: Specific disaster recovery procedures and responsibilities
3. Change Management: Procedures for implementing changes to services and associated approval processes
4. Insurance: Specific insurance requirements and coverage obligations
1. Service Level Agreement (SLA): Detailed service levels, metrics, and penalties
2. Technical Specifications: Detailed technical requirements and configurations
3. Pricing Schedule: Detailed pricing breakdown and payment terms
4. Security Requirements: Detailed security protocols and requirements
5. Data Processing Agreement: Specific terms for handling personal data under PDPA
6. Business Continuity Plan: Detailed procedures for service continuity
Authors
Authorized Users
Business Day
Confidential Information
Customer Data
Data Protection Laws
Disaster Recovery Plan
Documentation
Effective Date
Emergency Maintenance
Fees
Force Majeure Event
Hosting Environment
Hosting Services
Intellectual Property Rights
Maintenance Window
Personal Data
Platform
Scheduled Maintenance
Security Breach
Service Credits
Service Levels
Service Level Agreement
Services
Site
Software
Specifications
Support Services
System
Term
Third Party Materials
Up-time
User Access
Virus
Service Levels
Availability
Access Rights
Security
Data Protection
Backup and Recovery
Maintenance
Customer Obligations
Provider Obligations
Fees and Payment
Invoicing
Term and Renewal
Termination
Service Migration
Confidentiality
Intellectual Property
Warranties
Indemnification
Limitation of Liability
Force Majeure
Insurance
Audit Rights
Compliance with Laws
Data Privacy
Disaster Recovery
Change Management
Dispute Resolution
Governing Law
Assignment
Subcontracting
Notices
Business Continuity
Service Credits
Performance Monitoring
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