The Hosting Agreement serves as the primary legal framework for establishing and managing hosting service relationships in South Africa. This document is essential when a business requires professional hosting services for its digital infrastructure, applications, or data. The agreement must comply with South African legislation, particularly the Protection of Personal Information Act (POPIA), Electronic Communications and Transactions Act (ECTA), and relevant cybersecurity laws. It typically includes detailed specifications for service levels, security measures, data protection protocols, and operational procedures. The Hosting Agreement is particularly crucial in the current digital landscape where businesses increasingly rely on third-party hosting providers for their IT infrastructure while needing to maintain regulatory compliance and service quality standards.
Your data doesn't train Genie's AI
You keep IP ownership of your information
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
OR
Let Genie AI's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.
Upload your Doc
1. Parties: Identification and details of the hosting provider and the client
2. Background: Context of the agreement and brief description of the hosting services to be provided
3. Definitions: Detailed definitions of technical and legal terms used throughout the agreement
4. Services: Detailed description of the hosting services, including scope and specifications
5. Service Levels: Performance standards, availability commitments, and response times
6. Security Requirements: Security measures, protocols, and compliance requirements
7. Data Protection: POPIA compliance measures and data handling procedures
8. Fees and Payment: Pricing structure, payment terms, and billing procedures
9. Term and Termination: Duration of agreement, renewal terms, and termination conditions
10. Intellectual Property: IP rights and ownership of data and systems
11. Confidentiality: Protection of confidential information and trade secrets
12. Warranties and Indemnities: Service warranties and mutual indemnification provisions
13. Limitation of Liability: Scope and limits of liability for both parties
14. Force Majeure: Provisions for unforeseen circumstances and service interruptions
15. Dispute Resolution: Procedures for handling disputes and applicable jurisdiction
16. General Provisions: Standard boilerplate clauses including notices, assignment, and amendments
1. Multi-tenancy Provisions: Required when the hosting environment is shared with other clients, defining resource allocation and security isolation
2. Disaster Recovery: Detailed recovery procedures and commitments, necessary for critical systems
3. Change Management: Procedures for implementing changes to services or infrastructure, important for complex hosting arrangements
4. Exit Management: Detailed procedures for service transition upon termination, crucial for complex hosting services
5. Compliance with Industry Standards: Required for specific industries like financial services or healthcare
6. Sub-processors: Necessary when third-party service providers are involved in service delivery
7. Environmental Standards: Required when environmental compliance is a key consideration
8. Insurance Requirements: Detailed insurance obligations, important for high-value or high-risk hosting services
1. Schedule 1 - Service Description: Detailed technical specifications of the hosting services
2. Schedule 2 - Service Level Agreement: Detailed metrics, measurements, and penalties for service levels
3. Schedule 3 - Security Standards: Comprehensive security requirements and compliance standards
4. Schedule 4 - Pricing and Payment Schedule: Detailed fee structure, payment terms, and additional charges
5. Schedule 5 - Support Services: Description of support levels, response times, and escalation procedures
6. Schedule 6 - Data Processing Agreement: POPIA-compliant data processing terms and procedures
7. Schedule 7 - Acceptable Use Policy: Guidelines and restrictions for use of hosting services
8. Appendix A - Technical Infrastructure: Details of hardware, software, and network specifications
9. Appendix B - Contact Details: Key contacts and escalation matrix for both parties
Relevant legal definitions
Acceptable Use Policy
Agreement
Authorized Users
Backup
Business Day
Business Hours
Change Request
Client Data
Commencement Date
Confidential Information
Data Center
Data Subject
Disaster Recovery Plan
Downtime
Effective Date
Emergency Maintenance
Fees
Force Majeure Event
Hosting Infrastructure
Hosting Services
Incident
Initial Term
Intellectual Property Rights
Maintenance Window
Malicious Code
Operator
Personal Information
Processing
Responsible Party
Response Time
Scheduled Maintenance
Security Breach
Service Credits
Service Levels
Service Level Agreement
Services
Software
Special Personal Information
Specifications
Support Services
System
Term
Third Party Provider
Uptime
User Documentation
Virus
Website
Agreement
Authorized Users
Backup
Business Day
Business Hours
Change Request
Client Data
Commencement Date
Confidential Information
Data Center
Data Subject
Disaster Recovery Plan
Downtime
Effective Date
Emergency Maintenance
Fees
Force Majeure Event
Hosting Infrastructure
Hosting Services
Incident
Initial Term
Intellectual Property Rights
Maintenance Window
Malicious Code
Operator
Personal Information
Processing
Responsible Party
Response Time
Scheduled Maintenance
Security Breach
Service Credits
Service Levels
Service Level Agreement
Services
Software
Special Personal Information
Specifications
Support Services
System
Term
Third Party Provider
Uptime
User Documentation
Virus
Website
Clauses
Service Provision
Service Levels
Data Protection
Security Requirements
Confidentiality
Fees and Payment
Term and Termination
Service Access
Infrastructure Management
Maintenance and Support
Backup and Recovery
Performance Monitoring
Change Management
Intellectual Property
Warranties
Liability Limitation
Indemnification
Force Majeure
Disaster Recovery
Compliance
Audit Rights
Insurance
Assignment
Subcontracting
Dispute Resolution
Governing Law
Notice Requirements
Service Credits
Exit Management
Business Continuity
Environmental Standards
Anti-Corruption
Data Migration
Service Reporting
Acceptable Use
Service Levels
Data Protection
Security Requirements
Confidentiality
Fees and Payment
Term and Termination
Service Access
Infrastructure Management
Maintenance and Support
Backup and Recovery
Performance Monitoring
Change Management
Intellectual Property
Warranties
Liability Limitation
Indemnification
Force Majeure
Disaster Recovery
Compliance
Audit Rights
Insurance
Assignment
Subcontracting
Dispute Resolution
Governing Law
Notice Requirements
Service Credits
Exit Management
Business Continuity
Environmental Standards
Anti-Corruption
Data Migration
Service Reporting
Acceptable Use
Relevant Industries
Information Technology
E-commerce
Financial Services
Healthcare
Education
Retail
Manufacturing
Professional Services
Media and Entertainment
Telecommunications
Government and Public Sector
Non-profit Organizations
Relevant Teams
Legal
Information Technology
Information Security
Procurement
Operations
Risk and Compliance
Infrastructure
Service Delivery
Technical Operations
Data Protection
Relevant Roles
Chief Technology Officer
IT Director
Legal Counsel
Procurement Manager
Information Security Manager
Data Protection Officer
Operations Manager
Infrastructure Manager
Compliance Officer
Risk Manager
Technical Project Manager
Service Delivery Manager
Chief Information Officer
Contract Manager
IT Security Specialist
Find the exact document you need
Common Agreement
A standard contractual framework under South African law that establishes fundamental terms and conditions for business relationships.
find out more
Bilateral Contract
A South African law-compliant bilateral contract establishing mutual obligations between two parties with enforceable terms and conditions.
find out more
Basic Ordering Agreement
A South African law-governed framework agreement establishing terms and conditions for future orders between parties.
find out more
Consignment Agreement Form
A South African legal document establishing terms for consignment sales arrangements, where goods ownership remains with the supplier until final sale.
find out more
Contract Agreement Form
A versatile Contract Agreement Form template compliant with South African law, suitable for various commercial relationships and business arrangements.
find out more
Written Agreement
A formal legal document governed by South African law that establishes contractual relationships between parties, defining their rights and obligations.
find out more
Side Agreement
A South African law-governed supplementary agreement that modifies or adds to an existing main agreement while maintaining its core structure.
find out more
Incorporation Agreement
A South African law-governed agreement establishing a new company's structure, governance, and shareholder relationships under the Companies Act 71 of 2008.
find out more
Formal Agreement
A legally binding agreement governed by South African law that formalizes relationships between parties, ensuring compliance with local legislation and establishing clear terms and obligations.
find out more
Casual Worker Contract
A South African-compliant casual worker employment contract establishing terms and conditions for temporary employment relationships.
find out more
Business Transfer Agreement
A South African law-governed agreement for the transfer of a business as a going concern, including assets, employees, and liabilities.
find out more
Boilerplate Agreement
A standard agreement template compliant with South African law, providing essential contractual framework for business relationships.
find out more
Amended Contract
A South African law-governed document that formally modifies terms and conditions of an existing contract while maintaining its validity.
find out more
Tooling Agreement
A South African law-governed agreement establishing terms for industrial tool design, manufacture, supply, and maintenance, compliant with local manufacturing and safety regulations.
find out more
Service Agreement Terms And Conditions
South African service agreement terms and conditions document establishing the legal framework for service provision between providers and clients.
find out more
Representation Agreement
A South African law-governed agreement establishing the terms and conditions under which a Representative may act on behalf of a Principal.
find out more
Common Terms Agreement
A master agreement under South African law that establishes common terms across multiple facility agreements in syndicated lending arrangements.
find out more
Buyer Agency Agreement
A South African legal agreement establishing an estate agent's authority to represent a buyer in property transactions, governed by local real estate laws.
find out more
Labour Contract Copy
A South African employment agreement establishing terms and conditions of employment in compliance with local labor laws.
find out more
Employee Agreement Form
A South African law-compliant employment agreement establishing terms and conditions between employer and employee.
find out more
Statement Of Agreement
A formal document under South African law recording mutual understanding and agreed terms between parties, serving as a binding record of arrangements and commitments.
find out more
Rent In Exchange For Services Agreement
A South African law-governed agreement establishing terms for accommodation provided in exchange for specified services.
find out more
Contractual Agreement
A legally binding Contractual Agreement template compliant with South African law and commercial practices.
find out more
Security Agreement Form
A South African law-governed agreement creating security interests over assets, detailing the security arrangements and enforcement rights between a security provider and secured party.
find out more
Business Cooperation Agreement
A South African law-governed agreement establishing terms and conditions for business collaboration between multiple parties.
find out more
Employee Training Reimbursement Agreement
A South African law-compliant agreement setting out terms for employer-funded training and employee reimbursement obligations.
find out more
Terms Of Business Agreement
A South African law-governed agreement establishing core business terms and conditions between service providers and clients.
find out more
Contract Of Indemnity And Guarantee
A South African law-governed agreement establishing guarantee and indemnity obligations, defining terms for financial security and risk mitigation between parties.
find out more
Intent To Purchase Agreement
A South African legal document expressing formal intention to purchase property or assets, outlining preliminary terms and conditions for the proposed transaction.
find out more
Professional Services Retainer Agreement
A South African law-governed agreement establishing terms for ongoing professional services delivery under a retainer arrangement.
find out more
Supply Contract Form
A South African law-governed agreement establishing terms and conditions for the regular supply of goods or services between supplier and purchaser.
find out more
Business Contract
South African business contract template incorporating key legislative requirements and commercial terms for business-to-business relationships.
find out more
Umbrella Agreement
A South African law-governed master agreement establishing framework terms for future specific agreements between parties.
find out more
Share Purchase Agreement
A South African law-governed agreement documenting the terms and conditions for the sale and purchase of shares in a company.
find out more
Professional Services Contract
A South African law-governed agreement establishing terms and conditions for professional services delivery between a service provider and client.
find out more
Consulting Services Agreement
South African law-governed agreement establishing terms and conditions for consulting services provision, including scope, payments, and compliance requirements.
find out more
Buyer Representation Agreement
A South African law-compliant agreement establishing professional representation between a property buyer and real estate agent, outlining services, duties, and compensation terms.
find out more
Master Service Agreement
A South African law-governed framework agreement establishing core terms for ongoing service delivery relationships between service providers and clients.
find out more
Yearly Contract Agreement
A one-year contractual agreement compliant with South African law, establishing terms, conditions, and obligations between parties.
find out more
White Label Agreement
A South African law-governed agreement enabling one party to rebrand and market another party's products/services under their own brand, with defined terms for licensing, operations, and compliance.
find out more
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)
.png)