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1. Sender's Details: Complete name, address, CNIC number, and contact information of the complainant
2. Police Station Details: Name and address of the police station and designation of the officer being addressed
3. Subject Line: Clear indication that this is a complaint regarding fraudulent transaction(s)
4. Transaction Details: Specific details of the fraudulent transaction(s) including date, time, amount, and account information
5. Discovery and Timeline: When and how the fraud was discovered and chronological sequence of events
6. Actions Taken: Steps already taken such as bank notification, account freezing, or other preliminary actions
7. Suspect Information: Any known details about the suspected perpetrator(s) if available
8. Request for Action: Specific request for police investigation and action
9. Declaration: Statement confirming the truthfulness of the information provided
1. Witness Information: Details of any witnesses to the fraud or related events, used when witnesses are available
2. Prior Communications: Details of any previous correspondence with banks or other authorities, included when relevant prior communication exists
3. Impact Statement: Description of financial and personal impact of the fraud, useful for serious cases
4. Security Vulnerabilities: Description of how the fraud may have occurred, included when there's clear information about the method used
5. Related Incidents: Information about similar fraud cases or patterns, included when there are known related cases
1. Bank Statements: Copies of relevant bank statements showing the fraudulent transactions
2. Communication Records: Copies of any relevant emails, messages, or call records related to the fraud
3. Identity Documents: Copies of CNIC and other relevant identity documents of the complainant
4. Transaction Receipts: Copies of any transaction receipts or confirmations related to the fraud
5. Bank Correspondence: Copies of any correspondence with the bank regarding the fraud
6. Supporting Evidence: Any additional evidence such as screenshots, photographs, or other relevant documents
Authorized Transaction
Banking Channel
Beneficiary
CNIC Number
Disputed Transaction
Electronic Fund Transfer
Fraudulent Transaction
Internet Banking
Mobile Banking
Online Transaction
Payment Gateway
Point of Sale (POS)
Remittance
Statement Period
Transaction Date
Transaction ID
Transaction Time
Unauthorized Access
Unauthorized Transaction
Transaction Details
Fraud Description
Loss Documentation
Evidence Reference
Timeline of Events
Prior Communication
Bank Notification
Police Action Request
Declaration of Truth
Jurisdiction Statement
Supporting Documents
Witness Information
Impact Statement
Contact Information
Banking
Financial Services
Insurance
E-commerce
Retail
Telecommunications
Technology
Healthcare
Education
Real Estate
Professional Services
Government Services
Legal
Compliance
Risk Management
Security
Finance
Operations
Customer Service
Internal Audit
Fraud Prevention
Corporate Affairs
Regulatory Affairs
Compliance Officer
Legal Counsel
Risk Manager
Fraud Investigation Officer
Security Officer
Financial Controller
Account Manager
Banking Operations Manager
Customer Service Manager
Corporate Security Director
Internal Auditor
Chief Financial Officer
Chief Security Officer
Regulatory Affairs Manager
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