The Complaint Letter For Poor Quality is an essential document used in Pakistan when products or services fail to meet expected quality standards or specifications. This formal communication tool is designed to comply with Pakistani consumer protection legislation, including the Consumer Protection Acts and the Sale of Goods Act, 1930. The letter serves as an official record of the complaint and often forms the first step in seeking resolution through legal channels if necessary. It should include detailed information about the product or service, specific quality issues, evidence of the defects, and clear demands for resolution. The document is particularly important in Pakistan's legal context, where written complaints are often required before pursuing further legal action through consumer courts or protection authorities.

1. Sender and Recipient Details: Complete contact information including name, address, phone number, and email of both sender and recipient

2. Reference Information: Date, order/invoice number, purchase date, and any relevant transaction identifiers

3. Subject Line: Clear, specific subject line indicating the nature of the complaint

4. Product/Service Details: Specific details about the product or service including model number, brand, quantity purchased

5. Description of Quality Issues: Detailed explanation of the quality problems encountered

6. Impact Statement: Description of how the poor quality has affected you or your business

7. Previous Communication: Summary of any previous attempts to resolve the issue

8. Required Resolution: Clear statement of what resolution you are seeking (refund, replacement, repair, etc.)

9. Closing Statement: Professional closing with expected timeframe for response and any deadline for resolution