The Complaint Letter To The Manager is a crucial business communication tool used in Pakistan when formal documentation of grievances is necessary. This document type is particularly relevant when informal resolution attempts have been unsuccessful or when the nature of the complaint requires management attention. The letter serves multiple purposes: it creates an official record of the complaint, demonstrates professional approach to conflict resolution, and can be used as supporting documentation if legal action becomes necessary. Under Pakistani consumer protection laws, such formal complaints often precede any legal proceedings and can be important evidence in consumer rights cases. The document should be drafted with consideration of Pakistani business etiquette, relevant consumer protection legislation, and local business communication standards. It typically includes detailed information about the complaint, supporting evidence, and a clear request for resolution, while maintaining professional courtesy.

1. Sender's Details: Full name, address, contact information, and date of the letter

2. Recipient's Details: Manager's name, title, company name, and complete address

3. Subject Line: Clear, specific reference to the complaint topic

4. Salutation: Formal greeting to the manager

5. Introduction: Brief statement identifying yourself and your relationship with the company

6. Complaint Details: Clear description of the issue, including relevant dates, order numbers, or previous interactions

7. Impact Statement: Explanation of how the issue has affected you

8. Previous Actions: Description of any steps already taken to resolve the issue

9. Requested Resolution: Clear statement of what action you want the manager to take

10. Closing: Professional closing statement with your signature and name