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1. Sender's Information: Complete name, address, consumer number, and meter number of the complainant
2. Date and Reference: Current date and any relevant reference numbers from previous correspondence
3. Recipient's Information: Name and address of the electricity department office and appropriate authority
4. Subject Line: Clear indication that this is a complaint regarding meter checking
5. Salutation: Formal greeting to the appropriate authority
6. Introduction: Brief introduction identifying yourself as a consumer and stating the purpose of the letter
7. Issue Description: Detailed explanation of the meter-related problems observed
8. Previous Actions: Description of any steps already taken to address the issue
9. Specific Request: Clear statement of what action you want the department to take
10. Closing: Professional closing with your signature and contact information
1. Bill History: Include when there are unusual patterns in previous electricity bills that support your complaint
2. Technical Details: Add when you have specific technical observations about the meter's malfunction
3. Previous Correspondence: Include when referencing any previous complaints or communication with the department
4. Witness Information: Add when there are neighbors or other witnesses who can testify to the meter issues
5. Legal References: Include when citing specific consumer rights or regulations that support your case
1. Copy of Recent Electricity Bills: Copies of electricity bills from the past 3-6 months showing consumption patterns
2. Photographic Evidence: Photos of the meter showing any visible issues or abnormalities
3. Previous Correspondence Records: Copies of any previous complaints or communications with the department
4. Comparison Chart: Table showing comparison of electricity consumption with previous months or similar households
Distribution Company
Meter
Smart Meter
Billing Period
Consumption Pattern
Load Profile
Meter Reading
Sanctioned Load
Connected Load
Distribution System
Service Connection
Tariff Category
Billing Cycle
Consumer Number
Reference Number
Meter Testing
Accuracy Class
Power Factor
Peak Hours
Off-Peak Hours
NEPRA
Technical Standards
Distribution License
Consumer Service Manual
Utilities
Energy
Consumer Services
Residential Real Estate
Commercial Real Estate
Industrial Manufacturing
Retail
Hospitality
Healthcare
Education
Public Sector
Facilities Management
Operations
Administration
Legal
Customer Service
Property Management
Utility Management
Technical Services
Compliance
Consumer Affairs
Facility Manager
Property Manager
Office Administrator
Building Superintendent
Utility Coordinator
Customer Service Representative
Legal Compliance Officer
Operations Manager
Residential Property Manager
Energy Manager
Meter Reading Supervisor
Consumer Rights Officer
Complaints Department Manager
Technical Services Manager
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