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1. Sender's Contact Information: Full name, address, phone number, and email of the complainant
2. Date: Current date when the letter is written
3. Recipient's Information: Name, title, company name, and complete address of the repair service provider
4. Subject Line: Clear indication that this is a complaint regarding computer repair services
5. Repair Service Details: Service ticket number, date of repair, cost paid, and nature of original repair request
6. Problem Description: Detailed explanation of the issue with the repair service, including technical details and timeline
7. Impact Statement: Description of how the failed repair has affected you or your business
8. Previous Communication: Summary of any previous attempts to resolve the issue
9. Specific Resolution Request: Clear statement of what resolution you are seeking (refund, re-repair, compensation)
10. Closing Statement: Professional closing with deadline for response and potential escalation if unresolved
1. Warranty Information: Include if the repair was covered under warranty or guarantee
2. Legal Rights Reference: Reference to consumer protection laws when escalation seems likely
3. Third-Party Expert Opinion: Include if you have obtained an independent assessment of the failed repair
4. Cost Breakdown: Detailed breakdown of costs if multiple repairs or additional expenses were incurred
5. Witness Statements: Include if other people witnessed the poor service or subsequent problems
1. Photo Evidence: Photographs showing the issue or damage after repair
2. Service Documentation: Copies of original repair receipts, work orders, and warranty documents
3. Communication Records: Copies of previous emails, messages, or notes from conversations with the repair service
4. Expert Assessment: Any technical reports or assessments from other repair professionals
5. Expense Records: Documentation of additional costs incurred due to failed repair
Repair Services
Original Issue
Service Ticket
Work Order
Warranty Period
Service Agreement
Repair Invoice
Technical Specifications
Diagnostic Report
Response Time
Resolution Period
Defective Work
Quality Standards
Service Level
Expert Assessment
Authorized Technician
Original Parts
Labor Charges
Service Guarantee
Hardware Components
Software Components
Repair Documentation
Customer Complaint
Service Center
Service Details
Technical Specifications
Complaint Description
Service History
Quality Standards
Warranty Claims
Consumer Rights
Previous Communications
Resolution Request
Documentation Reference
Timeline of Events
Financial Impact
Remedy Demands
Legal Compliance
Response Timeline
Evidence Reference
Escalation Notice
Information Technology
Consumer Electronics
Retail
Professional Services
Education
Healthcare
Financial Services
Manufacturing
Telecommunications
Small Business
Customer Service
Technical Support
Legal Affairs
Quality Assurance
Consumer Relations
Operations
Compliance
Dispute Resolution
Documentation
Customer Experience
Customer Service Manager
IT Support Specialist
Consumer Rights Advocate
Technical Service Manager
Quality Assurance Manager
Customer Experience Director
Operations Manager
Legal Compliance Officer
Service Center Supervisor
Consumer Relations Specialist
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