The Complaint Letter For Computer Not Working Properly is a formal document used in Pakistan when a consumer needs to register a complaint about defective or malfunctioning computer equipment. This document is typically employed after initial informal attempts to resolve the issue have failed but before escalating to legal proceedings. It should be drafted in accordance with Pakistani consumer protection laws, including the Consumer Protection Act 2019 and relevant provincial legislation. The letter serves multiple purposes: it formally documents the issues experienced, establishes a timeline of events, details previous communication attempts, and clearly states the desired resolution. It can be used by individual consumers or businesses and should include all relevant purchase information, warranty details, and specific technical issues encountered. This document often forms the basis for any subsequent legal action if the complaint remains unresolved.

1. Sender's Details: Full name, address, contact number, and email of the complainant

2. Date: Current date of writing the complaint letter

3. Recipient's Details: Company name, department, address of the computer seller/manufacturer

4. Subject Line: Clear indication that this is a complaint about a malfunctioning computer

5. Purchase Information: Details of purchase including date, invoice number, computer model, and specifications

6. Problem Description: Detailed explanation of the computer issues, when they started, and their impact

7. Previous Actions Taken: Steps already taken to resolve the issue, including any communication with technical support

8. Specific Request: Clear statement of what resolution is expected (repair, replacement, or refund)

9. Closing: Professional closing with expected timeframe for response and contact information