Complaint Letter For Computer Not Working Properly Template for Philippines

1. Sender's Details: Full name, address, contact information, and customer reference number if applicable

2. Recipient's Details: Company name, department, address, and any relevant reference numbers

3. Date: The current date when the letter is being written

4. Subject Line: Clear indication that this is a complaint about a malfunctioning computer, including any reference or model numbers

5. Purchase Information: Details of when and where the computer was purchased, including purchase price and any transaction reference numbers

6. Product Details: Specific information about the computer including make, model, serial number, and specifications

7. Problem Description: Detailed explanation of the issues experienced with the computer, including when they started and their impact

8. Previous Contact: Summary of any previous attempts to resolve the issue, including dates and names of people contacted

9. Action Required: Clear statement of what resolution you are seeking (repair, replacement, refund)

10. Closing Statement: Professional conclusion including timeline for expected response and any legal remedies you may pursue if unsatisfied

1. Purchase Documentation: Copies of receipt, invoice, and proof of payment

2. Warranty Certificate: Copy of warranty card or certificate if applicable

3. Service History: Record of any repairs or service attempts

4. Photo Documentation: Photos or screenshots showing the defects or malfunctions

5. Communication Records: Copies of previous emails, chat logs, or correspondence regarding the issue