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1. Parties: Identification of the employer and employee with full legal names and addresses
2. Background: Context of the employment relationship and purpose of the agreement
3. Definitions: Key terms used throughout the agreement, including 'casual work', 'shift', 'availability provision' etc.
4. Nature of Employment: Clear statement of zero-hour nature and no guaranteed minimum hours
5. Offer and Acceptance of Work: Process for how work will be offered and can be accepted or declined
6. Position and Duties: Description of the role and key responsibilities when work is accepted
7. Hours of Work: Explanation of variable hours and how shifts may be allocated
8. Place of Work: Location(s) where work will be performed
9. Remuneration: Pay rate, payment method, and timing of payments
10. Leave Entitlements: Holiday pay, sick leave, and other leave calculations for casual work
11. Health and Safety: Health and safety obligations and procedures
12. Confidentiality: Protection of employer's confidential information
13. Termination: Process for ending the employment relationship
14. General Provisions: Standard contractual terms including governing law and amendments
1. Availability Provision: Required if the employer wants the employee to be available for work beyond accepted shifts - must include reasonable compensation
2. Shift Cancellation: Required if the employer wants the right to cancel shifts - must include notice period and compensation terms
3. Training and Development: Include if specific training requirements or development opportunities exist
4. Equipment and Tools: Include if employer provides specific equipment or tools for the role
5. Secondary Employment: Include if there are restrictions on working for other employers
6. Intellectual Property: Include if the role involves creation of IP or creative work
7. Vehicle Use: Include if the role requires use of company or personal vehicles
8. Commission Structure: Include if the role includes performance-based pay or commissions
1. Schedule 1: Position Description: Detailed description of the role, responsibilities, and reporting lines
2. Schedule 2: Pay Rates: Detailed breakdown of pay rates including any penalty rates or allowances
3. Schedule 3: Company Policies: List of applicable workplace policies and procedures
4. Appendix A: Health and Safety Procedures: Specific health and safety requirements and procedures
5. Appendix B: Confidential Information: Detailed description of what constitutes confidential information
6. Appendix C: Employee Handbook Reference: Reference to relevant sections of the employee handbook
Availability Provision
Business Day
Casual Work
Company Policies
Confidential Information
Employee
Employer
Employment Relationship
Holiday Pay
Hours of Work
Intellectual Property
Notice Period
Ordinary Hourly Rate
Pay Period
Place of Work
Position
Reasonable Notice
Shift
Shift Cancellation
Standard Hours
Start Date
Termination
Working Day
Workplace
Term of Employment
Nature of Employment
Position and Duties
Hours of Work
Availability Provisions
Work Allocation
Shift Cancellation
Place of Work
Remuneration
Payment Terms
Leave Entitlements
Public Holidays
Sick Leave
Health and Safety
Training
Performance Review
Confidentiality
Intellectual Property
Company Property
Expenses
Secondary Employment
Conflicts of Interest
Code of Conduct
Disciplinary Procedures
Termination
Notice Period
Final Payment
Redundancy
Dispute Resolution
Variations
Entire Agreement
Governing Law
Severability
Hospitality
Retail
Healthcare
Education
Events and Entertainment
Tourism
Food Service
Customer Service
Logistics
Agriculture
Cleaning Services
Security Services
Human Resources
Legal
Operations
Retail Operations
Customer Service
Food and Beverage
Facilities Management
Security Operations
Events Management
Front Office
Sales Operations
Customer Service Representative
Retail Assistant
Waitstaff
Healthcare Assistant
Reception Staff
Security Guard
Cleaner
Bar Staff
Shop Assistant
Call Center Agent
Events Staff
Tour Guide
Kitchen Hand
Warehouse Worker
Student Support Worker
Seasonal Worker
Care Worker
Sales Assistant
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