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1. Parties: Identification of the property owner(s) and the property management company, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement, including brief description of the property/properties and the owner's intention to engage professional management services
3. Definitions: Detailed definitions of key terms used throughout the agreement, including 'Property', 'Management Services', 'Gross Rental Income', etc.
4. Appointment and Term: Formal appointment of the property manager, duration of the agreement, and renewal terms
5. Property Manager's Duties and Responsibilities: Comprehensive list of services to be provided, including tenant management, maintenance coordination, and financial administration
6. Owner's Obligations: Property owner's responsibilities, including providing necessary documentation, maintaining insurance, and funding requirements
7. Financial Management: Details of rent collection, account management, reporting requirements, and handling of operating expenses
8. Maintenance and Repairs: Procedures for routine maintenance, emergency repairs, and spending authorization limits
9. Compliance and Reporting: Obligations regarding legal compliance, periodic reporting, and record-keeping requirements
10. Fees and Compensation: Management fees structure, additional service charges, and payment terms
11. Liability and Insurance: Scope of liability, required insurance coverage, and indemnification provisions
12. Termination: Conditions and procedures for termination by either party, including notice periods and obligations upon termination
13. General Provisions: Standard legal clauses including governing law, dispute resolution, and notices
1. Multiple Property Management: Additional terms for managing multiple properties, used when the agreement covers a portfolio of properties
2. Special Services: Terms for additional services beyond standard management, such as renovation project management or sustainability improvements
3. Property Marketing: Specific terms for marketing vacant properties, including marketing budget and strategies
4. Staff and Subcontractors: Terms regarding on-site staff or use of subcontractors, relevant for larger properties
5. Emergency Protocols: Detailed emergency response procedures, particularly important for residential or high-risk properties
6. Sustainability Management: Special provisions for green building management and sustainability reporting
7. Data Protection: Detailed GDPR compliance measures, particularly important when handling sensitive tenant data
1. Schedule 1 - Property Details: Detailed description of the managed property/properties, including address, size, facilities, and current condition
2. Schedule 2 - Management Services: Detailed scope of management services with specific tasks and frequencies
3. Schedule 3 - Fee Schedule: Detailed breakdown of management fees, additional service charges, and payment terms
4. Schedule 4 - Maintenance Contractors: List of approved contractors and service providers for property maintenance
5. Schedule 5 - Reporting Templates: Standard formats for financial and operational reports
6. Schedule 6 - Key Performance Indicators: Metrics for evaluating management performance
7. Appendix A - Property Photographs: Current photographs documenting property condition
8. Appendix B - Building Systems Information: Technical information about property systems and maintenance requirements
9. Appendix C - Emergency Contacts: List of emergency contacts and procedures
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