1. Cross-Border Data Transfers: Required when data processing involves transfer of data outside Malaysia

2. Disaster Recovery: Detailed recovery procedures, needed for critical or high-volume data processing

3. Change Management: Procedures for implementing changes to services or requirements, useful for long-term or complex engagements

4. Training and Support: Details of training and support services, relevant when client staff need to interact with analytics tools

5. Subcontractor Requirements: Required when service provider plans to use subcontractors for parts of the service

6. Data Migration: Needed when initial data transfer or end-of-contract data migration services are required

1. Schedule A - Service Description: Detailed technical specifications of the data analytics services

2. Schedule B - Service Level Metrics: Detailed KPIs, measurement methods, and reporting requirements

3. Schedule C - Fee Schedule: Detailed pricing, payment terms, and any variable cost components

4. Schedule D - Data Security Requirements: Specific security protocols, standards, and compliance requirements

5. Schedule E - Data Processing Requirements: Detailed data handling procedures and compliance requirements

6. Schedule F - Technical Infrastructure: Specifications of technical infrastructure and system requirements

7. Appendix 1 - Contact Information: Key contacts and escalation procedures

8. Appendix 2 - Report Templates: Standard formats for performance and analytics reports