The Software Subscription Agreement is designed for use in the Indian market where software-as-a-service (SaaS) and subscription-based software solutions are increasingly prevalent. This agreement is essential when a software provider offers access to their software products on a subscription basis, whether cloud-based or locally hosted. It ensures compliance with Indian regulatory requirements, including the Information Technology Act, 2000, data protection rules, and consumer protection laws. The document covers critical aspects such as subscription terms, service levels, data handling, security measures, and payment terms, while incorporating necessary provisions for intellectual property protection and liability limitations. This agreement is particularly relevant for business-to-business transactions but can be adapted for consumer applications with appropriate modifications to meet consumer protection requirements.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Your data doesn't train Genie's AI
You keep IP ownership of your docs
1. Parties: Identification of the contracting parties - software provider and subscriber
2. Background: Context of the agreement and brief description of the software service being provided
3. Definitions: Definitions of key terms used throughout the agreement
4. Subscription Grant: Terms of the subscription license, scope of use, and access rights
5. Service Access and Availability: Details of how the software is accessed and availability commitments
6. Fees and Payment: Subscription fees, payment terms, and billing procedures
7. Customer Obligations: Responsibilities and obligations of the subscriber, including acceptable use policies
8. Provider Obligations: Core obligations of the software provider, including service delivery and support
9. Data Protection and Security: Data handling, security measures, and privacy compliance requirements
10. Intellectual Property Rights: IP ownership, rights, and restrictions
11. Term and Termination: Duration of agreement, renewal terms, and termination provisions
12. Confidentiality: Protection and handling of confidential information
13. Warranties and Disclaimers: Software warranties, service level commitments, and limitations
14. Limitation of Liability: Liability caps and exclusions
15. Indemnification: Mutual indemnification obligations
16. Force Majeure: Provisions for unforeseen circumstances and force majeure events
17. Governing Law and Jurisdiction: Application of Indian law and jurisdiction for disputes
18. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement
1. Service Level Agreement: Detailed service level commitments and remedies - required for enterprise or mission-critical software
2. Professional Services: Terms for additional services like implementation, training, or customization
3. Disaster Recovery: Disaster recovery and business continuity provisions - important for enterprise customers
4. Audit Rights: Rights to audit usage and compliance - relevant for enterprise licenses
5. Insurance: Insurance requirements - typically included in enterprise agreements
6. Export Control: Export control compliance - required if software is subject to export regulations
7. Third-Party Software: Terms relating to incorporated third-party software - needed if third-party components are included
8. Marketing Rights: Rights to use customer name/logo for marketing - optional promotional rights
1. Schedule 1 - Service Description: Detailed description of the software service, features, and functionality
2. Schedule 2 - Service Level Agreement: Detailed service levels, performance metrics, and remedies
3. Schedule 3 - Support Services: Support service levels, response times, and escalation procedures
4. Schedule 4 - Fee Schedule: Detailed pricing, payment terms, and fee calculations
5. Schedule 5 - Security Requirements: Detailed security specifications and requirements
6. Schedule 6 - Data Processing Agreement: Detailed data processing terms and compliance requirements
7. Schedule 7 - Acceptable Use Policy: Detailed acceptable use terms and restrictions
8. Appendix A - Technical Requirements: Minimum technical requirements for using the software
Find the exact document you need
No items found.
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it