Service Bureau Agreement Template for Indonesia

Create a bespoke document in minutes, or upload and review your own.

4.6 / 5

4.8 / 5

Let's create your Service Bureau Agreement

1. Select your governing law and document type:

2. Enter your key requirements:

3. Create your document to edit, review or download

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Service Bureau Agreement

"I need a Service Bureau Agreement for my IT consulting company based in Jakarta to provide data processing and analytics services to financial institutions in Indonesia, with specific emphasis on data protection compliance and service level guarantees."

Document background

The Service Bureau Agreement is essential for businesses in Indonesia seeking to outsource specialized services or establish formal service relationships. This document is particularly relevant in today's digital economy where companies increasingly rely on external service providers for various business functions. The agreement must comply with Indonesian legal requirements, including mandatory use of the Indonesian language (as per Law No. 24 of 2009) and data protection regulations. It typically covers service scope, performance metrics, pricing, confidentiality, data protection, and operational procedures. The Service Bureau Agreement is particularly important for technology services, business process outsourcing, and professional services sectors, where clear service definitions and performance standards are crucial for successful business relationships.

Suggested Sections

1. Parties: Identification of the service bureau provider and the client, including their complete legal names, registration numbers, and addresses

2. Background: Context of the agreement, brief description of the parties' businesses, and the purpose of the service bureau arrangement

3. Definitions: Detailed definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of the services to be provided by the service bureau

5. Term and Renewal: Duration of the agreement and conditions for renewal

6. Service Standards: Quality standards, performance metrics, and service level requirements

7. Fees and Payment Terms: Pricing structure, payment schedule, and related financial terms

8. Obligations of the Service Provider: Specific duties and responsibilities of the service bureau

9. Client Obligations: Responsibilities and obligations of the client

10. Data Protection and Confidentiality: Provisions for protecting confidential information and personal data

11. Intellectual Property Rights: Ownership and usage rights of IP created or used during service provision

12. Liability and Indemnification: Allocation of risks and responsibilities between parties

13. Termination: Conditions and procedures for ending the agreement

14. Force Majeure: Provisions for handling events beyond parties' control

15. Governing Law: Specification of Indonesian law as governing law and jurisdiction

16. Language: Specification of language requirements per Law No. 24 of 2009

17. Notices: Procedures for formal communications between parties

18. General Provisions: Standard boilerplate clauses including severability, entire agreement, and amendments

Optional Sections

1. Regulatory Compliance: Specific regulatory obligations when services involve regulated industries or activities

2. Insurance: Insurance requirements when services involve significant operational risks

3. Business Continuity: Disaster recovery and business continuity requirements for critical services

4. Personnel Requirements: Specific staffing requirements when service delivery involves dedicated personnel

5. Security Requirements: Enhanced security provisions for services involving sensitive data or systems

6. Audit Rights: Client's rights to audit service provider's operations when required for compliance or risk management

7. Anti-Corruption: Specific anti-corruption provisions for government-related services or high-risk industries

8. Export Control: Export control compliance for services involving cross-border data or technology transfer

Suggested Schedules

1. Schedule A - Service Specifications: Detailed technical specifications of services to be provided

2. Schedule B - Service Levels: Specific performance metrics, KPIs, and service level agreements

3. Schedule C - Fee Schedule: Detailed pricing, payment terms, and fee calculations

4. Schedule D - Implementation Plan: Timeline and milestones for service implementation

5. Schedule E - Operating Procedures: Detailed operational procedures and processes

6. Schedule F - Data Processing Agreement: Specific terms for personal data processing compliance

7. Schedule G - Contact Details: Key personnel and escalation contacts for both parties

8. Appendix 1 - Technical Requirements: Technical specifications and requirements for service delivery

9. Appendix 2 - Security Standards: Information security requirements and standards

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co

Relevant legal definitions

Clauses

Relevant Industries

Information Technology

Financial Services

Banking

Insurance

Healthcare

Manufacturing

Professional Services

Business Process Outsourcing

Data Processing

Telecommunications

Human Resources

Real Estate

Legal Services

Accounting Services

Relevant Teams

Legal

Operations

Information Technology

Procurement

Compliance

Risk Management

Business Development

Service Delivery

Account Management

Data Protection

Finance

Information Security

Relevant Roles

Chief Executive Officer

Chief Operating Officer

Chief Technology Officer

Head of Legal

Legal Counsel

Procurement Manager

Operations Director

IT Director

Compliance Manager

Contract Manager

Business Development Manager

Service Delivery Manager

Account Manager

Risk Manager

Data Protection Officer

Find the exact document you need

Conjunction Agency Agreement

An Indonesian law-governed agreement establishing a collaborative principal-agent relationship where parties work together in conducting business activities.

How Genie AI reduced drafting time by 75% for a legal firm

Let's create your Service Bureau Agreement

Authors

Alex Denne

Find the exact document you need

Conjunction Agency Agreement

Estate Agent Sales Agreement

Buyer Representation Agreement Exclusive

Buyer Agency Form

Agreement For Security Services

Tender Agency Agreement

Limited Agency Agreement

Contract For Agency Agreement

Nursing Agency Contract Agreement

International Agency Agreement

Agent Client Agreement

Agency Representation Agreement

Agency Client Contract

Booking Agent Agreement

Buyers Agent Agreement

Estate Agency Agreement

Buyer Agent Exclusive Agreement

Booking Agent Contract

Buyer Broker Exclusive Agreement

Buyer Representation Agreement

Buyer Broker Agreement

Real Estate Broker Agreement

Real Estate Agent Agreement

Non Exclusive Buyer Broker Agreement

Non Exclusive Broker Agreement

Broker Agent Commission Agreement

Broker Agent Agreement

Insurance Agent Agreement

Tenant Agency Agreement

Temporary Staffing Agreement

Temporary Service Agreement

Talent Agency Contract

Sub Agent Contract

Sub Agency Agreement

Staffing Agency Agreement

Sports Agent Representation Agreement

Sponsorship Agency Agreement

Sourcing Agent Agreement

Social Media Agency Contract

Social Media Agency Agreement

Service Bureau Agreement

Service Agency Agreement

Seller And Agent Agreement

Rental Agent Contract

Rental Agency Agreement

Purchase Agency Agreement

Principal Agency Agreement

Placement Services Agreement

Paying Agency Agreement

Model Mother Agency Contract

Model Agency Contract

Media Agency Contract

Marketing Agency Contract

Cleaning Company Contract

Local Agent Agreement

Artist Agent Agreement

Agent Landlord Agreement

Agent Appointment Agreement

Listing Agent Contract

Agency To Agency Agreement

Exclusive Agency Agreement (Real Estate)

Agency Referral Agreement

Agency Partnership Agreement

Estate Agent Contract

Agency Of Record Agreement

Advertising Agency Contract

Direct Selling Agent Agreement

Digital Marketing Services Contract

Advertising Agency Agreement

Creative Agency Contract

General Agent Contract

Foreign Agency Agreement

Corporate Agency Agreement

Fiscal Agent Agreement

Exclusive Real Estate Agent Contract