Contact Form Privacy Policy Template for Indonesia

The Contact Form Privacy Policy is an essential legal document required for any website operating in Indonesia that collects personal information through contact forms. This document ensures compliance with Indonesia's Personal Data Protection Law (Law No. 27 of 2022) and related regulations governing electronic systems and transactions. It provides transparency about how personal data is collected, processed, and protected, while informing users of their rights under Indonesian law. The policy should be implemented when launching any new website with a contact form or updated when existing forms collect personal information from Indonesian residents. The document serves both as a legal compliance tool and as a trust-building mechanism with users, demonstrating commitment to data protection and privacy.

1. Introduction: Overview of the privacy policy's purpose and scope, including identification of the data controller and the context of the contact form

2. Types of Personal Data Collected: Detailed list of personal information collected through the contact form (e.g., name, email, phone number)

3. Purpose of Data Collection: Explanation of why personal data is collected and how it will be used

4. Legal Basis for Processing: Statement of the legal grounds for collecting and processing personal data under Indonesian law

5. Data Storage and Security: Information about how data is stored, protected, and for how long it is retained

6. Data Subject Rights: Explanation of users' rights under the PDP Law, including access, correction, and deletion rights

7. Contact Information: Details for contacting the data controller or privacy officer regarding privacy concerns