Master Subscription Agreement for the United Kingdom

Master Subscription Agreement Template for United States

A Master Subscription Agreement (MSA) is a comprehensive legal contract governed by U.S. law that establishes the primary terms and conditions for the provision of subscription-based services. It covers key aspects including service delivery, payment terms, data protection, intellectual property rights, and compliance requirements. The agreement serves as the foundational document for ongoing subscription services, typically incorporating various schedules and appendices for specific service details and technical requirements.

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What is a Master Subscription Agreement?

The Master Subscription Agreement is designed for use in the United States when establishing a long-term subscription service relationship between a service provider and customer. This contract type is particularly crucial in the modern digital economy, where subscription-based services are increasingly common. The MSA serves as the primary agreement governing the relationship, typically covering multiple orders or service components over time. It includes essential provisions for service delivery, data protection, intellectual property rights, and compliance with U.S. regulations, while allowing flexibility through supplementary schedules and statements of work.

What sections should be included in a Master Subscription Agreement?

1. Parties: Identifies the contracting parties and their legal status

2. Background: Explains the context and purpose of the agreement

3. Definitions: Defines key terms used throughout the agreement

4. Services: Details the subscription services being provided

5. Payment Terms: Specifies fees, payment schedule, and billing procedures

6. Term and Termination: Defines duration, renewal terms, and termination conditions

7. Intellectual Property Rights: Establishes ownership and usage rights of IP

8. Confidentiality: Outlines obligations regarding confidential information

9. Data Protection: Specifies data handling and security requirements

What sections are optional to include in a Master Subscription Agreement?

1. Professional Services: Additional implementation or consulting services beyond the base subscription offering

2. Service Level Agreement: Performance metrics, uptime guarantees, and remedies for enterprise-level services

3. Compliance Requirements: Industry-specific compliance obligations for regulated sectors like healthcare or finance

4. Insurance Requirements: Required insurance coverage specifications for high-value or high-risk services

What schedules should be included in a Master Subscription Agreement?

1. Service Description Schedule: Detailed description of subscription services and features

2. Service Level Agreement Schedule: Technical performance metrics and service levels

3. Pricing Schedule: Detailed pricing information and payment terms

4. Data Processing Agreement: Detailed data handling and privacy requirements

5. Support Services Schedule: Details of technical support and maintenance services

6. Security Requirements: Technical and organizational security measures

7. Acceptable Use Policy: Rules and restrictions for service usage

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

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Free to use

Relevant legal definitions

Clauses

Relevant Industries

Software as a Service (SaaS)
Technology
Cloud Services
Professional Services
Healthcare Technology
Financial Technology

Relevant Teams

Legal
Sales
IT
Procurement
Finance
Compliance

Relevant Roles

Chief Technology Officer
Chief Legal Officer
Sales Director
Procurement Manager
IT Director
Compliance Officer

Industries

E-SIGN Act: Federal law ensuring the legal validity of electronic signatures and electronic records in commercial transactions

Computer Fraud and Abuse Act (CFAA): Federal law addressing computer-related fraud and unauthorized access to protected computers and data

Digital Millennium Copyright Act (DMCA): Federal copyright law addressing digital content protection and online service provider liability

Federal Trade Commission Act: Federal law prohibiting unfair or deceptive trade practices affecting commerce

California Consumer Privacy Act (CCPA): State law providing California residents with data privacy rights and requiring businesses to protect personal information

State Data Breach Notification Laws: Various state-specific laws requiring notification of affected individuals in case of data breaches

General Data Protection Regulation (GDPR): EU privacy law that may apply if dealing with EU customers or processing EU resident data

Children's Online Privacy Protection Act (COPPA): Federal law regulating the collection and use of personal information from children under 13

Uniform Commercial Code (UCC): Standardized set of laws governing commercial transactions in the United States

Uniform Electronic Transactions Act (UETA): State law framework for electronic transactions and records

Magnuson-Moss Warranty Act: Federal law governing consumer product warranties

HIPAA: Federal law protecting sensitive patient health information from disclosure without consent

Gramm-Leach-Bliley Act (GLBA): Federal law requiring financial institutions to protect customers' personal financial information

PCI DSS: Security standards for organizations handling credit card information

Patent Act: Federal law governing patents and intellectual property protection for inventions

Export Administration Regulations (EAR): Federal regulations controlling the export of commercial and dual-use items

International Traffic in Arms Regulations (ITAR): Federal regulations controlling the export of defense and military-related technologies

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Tooling Agreement

An England & Wales agreement outlining rights and duties for industrial tooling creation, use, and maintenance.

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What is a Master Subscription Agreement?

What sections should be included in a Master Subscription Agreement?

What sections are optional to include in a Master Subscription Agreement?

What schedules should be included in a Master Subscription Agreement?

Authors

Alex Denne

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