1. Crisis Management: Procedures for handling social media crises or negative publicity

2. Content Approval Process: Detailed workflow for content review and approval, used for clients requiring strict oversight

3. Influencer Collaboration: Terms for managing influencer partnerships if part of the service scope

4. Training and Support: Terms for providing training to client's staff if included in services

5. White Labeling: Terms for providing services under client's brand if required

6. Multi-Platform Management: Specific terms for managing multiple social media platforms if applicable

7. Compliance with Industry Regulations: Additional compliance requirements for regulated industries

1. Schedule A - Service Level Agreement: Detailed breakdown of services, response times, and performance standards

2. Schedule B - Fee Schedule: Detailed pricing structure including any variable fees or additional services

3. Schedule C - Approved Platforms: List of social media platforms covered under the agreement

4. Schedule D - Brand Guidelines: Client's branding requirements and guidelines

5. Schedule E - Content Calendar Template: Template for planning and scheduling social media content

6. Schedule F - Reporting Template: Format and metrics for regular performance reports

7. Appendix 1 - Emergency Contact Protocol: List of contacts and procedures for urgent situations

8. Appendix 2 - Platform-Specific Requirements: Technical specifications and requirements for each platform