1. Crisis Management Protocol: Procedures for handling social media crises or reputation management issues

2. Influencer Collaboration: Terms for managing influencer partnerships and campaigns

3. Content Approval Process: Detailed workflow for content approval if requiring specific procedures

4. Compliance with Industry Regulations: Additional compliance requirements for regulated industries (e.g., financial services, healthcare)

5. International Operations: Specific provisions for managing social media across multiple countries

6. Training and Knowledge Transfer: Terms for training client's staff on social media management

7. White Labeling: Terms for providing services under client's brand if applicable

1. Schedule 1: Service Level Agreement: Detailed metrics, response times, and performance standards

2. Schedule 2: Fee Schedule: Detailed breakdown of fees, including base fees and additional services

3. Schedule 3: Platforms and Accounts: List of social media platforms and accounts covered under the agreement

4. Schedule 4: Content Calendar Template: Template for content planning and scheduling

5. Schedule 5: Brand Guidelines: Client's branding requirements and visual identity guidelines

6. Schedule 6: Data Processing Agreement: Detailed GDPR-compliant data processing terms

7. Schedule 7: Emergency Contact Protocol: List of contacts and procedures for emergency situations

8. Appendix A: Reporting Templates: Templates for regular performance and analytics reports

9. Appendix B: Content Approval Forms: Standard forms for content approval process