1. Crisis Management Protocol: Procedures for handling social media crises or emergencies - recommended for high-profile clients or sensitive industries

2. Third-Party Vendor Management: Terms for managing relationships with additional service providers - needed if external tools or services will be used

3. Content Calendar Requirements: Specific requirements for content planning and scheduling - useful for clients requiring strict content planning

4. Compliance with Industry Regulations: Additional compliance requirements - necessary for regulated industries like finance or healthcare

5. International Operations: Terms for managing social media across multiple jurisdictions - needed if client operates internationally

6. Training and Knowledge Transfer: Terms for training client's staff - important if knowledge transfer is part of the service

7. Non-Compete Clause: Restrictions on working with competitors - optional based on client requirements and market sensitivity

1. Schedule A - Service Level Agreement: Detailed metrics, response times, and performance standards

2. Schedule B - Fee Structure: Detailed breakdown of fees, including base fees, additional services, and expenses

3. Schedule C - Approved Platforms: List of social media platforms covered under the agreement with specific requirements for each

4. Schedule D - Content Guidelines: Brand guidelines, tone of voice, and content specifications

5. Schedule E - Reporting Templates: Standard formats for performance reports and analytics

6. Appendix 1 - Emergency Contact Protocol: List of key contacts and procedures for emergency situations

7. Appendix 2 - Approval Workflow: Detailed content approval process with timelines and responsibilities