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1. Parties: Identification and details of the Property Owner and Property Manager, including registration details and addresses
2. Background: Context of the agreement, brief description of the property, and purpose of the management arrangement
3. Definitions: Definitions of key terms used throughout the agreement
4. Appointment and Term: Formal appointment of the property manager, duration of the agreement, and renewal terms
5. Property Manager's Duties and Responsibilities: Comprehensive list of services to be provided, including maintenance, tenant management, financial management, and reporting
6. Owner's Obligations: Property owner's responsibilities, including funding, insurance, and cooperation requirements
7. Financial Management: Handling of rent collection, operating expenses, accounting procedures, and bank accounts
8. Fees and Compensation: Management fees, additional service charges, and payment terms
9. Reporting and Records: Required reports, frequency of reporting, record-keeping obligations
10. Insurance Requirements: Insurance obligations for both parties and the property
11. Liability and Indemnification: Allocation of risks, limitation of liability, and indemnification provisions
12. Termination: Grounds for termination, notice requirements, and post-termination obligations
13. General Provisions: Standard clauses including governing law, notices, assignment, and dispute resolution
1. Emergency Procedures: Detailed procedures for handling emergencies - recommended for larger commercial properties
2. Environmental Compliance: Specific environmental obligations and compliance requirements - necessary for properties with environmental concerns
3. Marketing and Leasing Services: Detailed provisions for tenant acquisition and marketing - include if property manager handles leasing
4. Security Services: Security arrangements and protocols - relevant for high-security properties
5. Major Repairs and Renovations: Procedures for major property improvements - important for older properties or those planning renovations
6. Property Manager's Staff: Requirements regarding on-site staff - relevant for larger properties requiring dedicated staff
7. Conflict Resolution: Detailed dispute resolution procedures - recommended for high-value agreements
8. Force Majeure: Extended force majeure provisions - particularly relevant post-COVID and for properties in challenging locations
1. Schedule 1 - Property Details: Detailed description of the property, including address, size, facilities, and current condition
2. Schedule 2 - Management Services: Detailed scope of services and performance standards
3. Schedule 3 - Fee Schedule: Detailed breakdown of all fees, charges, and payment terms
4. Schedule 4 - Reporting Templates: Templates for required periodic reports
5. Schedule 5 - Operating Budget: Initial operating budget and budget preparation procedures
6. Schedule 6 - Maintenance Schedule: Planned maintenance schedule and procedures
7. Schedule 7 - Key Performance Indicators: Performance metrics and evaluation criteria
8. Appendix A - Required Insurance: Detailed insurance requirements and minimum coverage levels
9. Appendix B - Emergency Contact List: List of emergency contacts and escalation procedures
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