The Property Service Agreement is essential for establishing clear, legally-binding service relationships in the Canadian property management sector. This document is typically used when property owners or managers need to engage professional service providers for ongoing maintenance, management, or specialized property services. The agreement ensures compliance with Canadian federal and provincial regulations while protecting both parties' interests through detailed service specifications, performance standards, and risk allocation. It's particularly important for clearly defining responsibilities, setting quality expectations, and establishing liability frameworks in property service relationships. The document addresses key aspects such as service scope, payment terms, insurance requirements, and termination conditions, while incorporating relevant provincial property laws and industry standards.
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1. Parties: Identifies and provides full legal details of the service provider and property owner/manager
2. Background: Contextual information about the property and the need for services
3. Definitions: Defines key terms used throughout the agreement
4. Scope of Services: Detailed description of all services to be provided under the agreement
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Fees and Payment Terms: Service fees, payment schedule, and related financial terms
7. Performance Standards: Required quality standards and performance metrics for services
8. Provider Responsibilities: Specific obligations of the service provider
9. Client Responsibilities: Obligations of the property owner/manager
10. Insurance and Liability: Insurance requirements and allocation of liability
11. Termination: Conditions and procedures for ending the agreement
12. Confidentiality: Protection of confidential information
13. General Provisions: Standard legal clauses including notices, amendments, and governing law
1. Emergency Services: Include when 24/7 emergency response services are part of the agreement
2. Environmental Compliance: Include for services involving handling of hazardous materials or environmental considerations
3. Security Services: Include when security services are part of the scope
4. Subcontracting: Include when the service provider may need to subcontract certain services
5. Equipment and Supplies: Include when specific provisions about equipment ownership and supply responsibilities are needed
6. Staff Requirements: Include when specific staffing qualifications or security clearances are required
7. Force Majeure: Include when services might be affected by circumstances beyond control
8. Performance Bonds: Include for high-value service contracts requiring additional security
1. Schedule A - Service Specifications: Detailed breakdown of specific services and their frequency
2. Schedule B - Fee Schedule: Detailed pricing for each service component
3. Schedule C - Property Details: Specific information about the property/properties covered
4. Schedule D - Performance Metrics: Specific KPIs and measurement criteria
5. Schedule E - Insurance Requirements: Detailed insurance coverage requirements
6. Schedule F - Equipment Inventory: List of equipment provided by either party
7. Appendix 1 - Service Level Agreement: Detailed service standards and response times
8. Appendix 2 - Health and Safety Procedures: Specific safety protocols and requirements
Relevant legal definitions
Agreement
Applicable Laws
Business Day
Commencement Date
Common Areas
Confidential Information
Contract Year
Emergency Services
Equipment
Expiry Date
Fees
Force Majeure Event
Hazardous Materials
Initial Term
Insurance Requirements
Intellectual Property Rights
Key Performance Indicators
Maintenance Schedule
Operating Hours
Performance Standards
Premises
Property
Property Manager
Provider Personnel
Renewal Term
Required Permits
Service Level Requirements
Services
Service Provider
Service Schedule
Specifications
Subcontractor
Term
Termination Date
Work Orders
Applicable Laws
Business Day
Commencement Date
Common Areas
Confidential Information
Contract Year
Emergency Services
Equipment
Expiry Date
Fees
Force Majeure Event
Hazardous Materials
Initial Term
Insurance Requirements
Intellectual Property Rights
Key Performance Indicators
Maintenance Schedule
Operating Hours
Performance Standards
Premises
Property
Property Manager
Provider Personnel
Renewal Term
Required Permits
Service Level Requirements
Services
Service Provider
Service Schedule
Specifications
Subcontractor
Term
Termination Date
Work Orders
Clauses
Service Scope
Term and Renewal
Payment Terms
Performance Standards
Service Provider Obligations
Client Obligations
Insurance
Liability
Indemnification
Termination
Force Majeure
Confidentiality
Health and Safety
Environmental Compliance
Permits and Licenses
Staff Requirements
Equipment and Materials
Quality Control
Emergency Response
Subcontracting
Intellectual Property
Data Protection
Dispute Resolution
Notice Requirements
Assignment
Amendment
Governing Law
Severability
Entire Agreement
Waiver
Term and Renewal
Payment Terms
Performance Standards
Service Provider Obligations
Client Obligations
Insurance
Liability
Indemnification
Termination
Force Majeure
Confidentiality
Health and Safety
Environmental Compliance
Permits and Licenses
Staff Requirements
Equipment and Materials
Quality Control
Emergency Response
Subcontracting
Intellectual Property
Data Protection
Dispute Resolution
Notice Requirements
Assignment
Amendment
Governing Law
Severability
Entire Agreement
Waiver
Relevant Industries
Real Estate
Property Management
Facility Management
Commercial Real Estate
Residential Real Estate
Building Maintenance
Property Services
Property Development
Strata Management
Building Services
Relevant Teams
Operations
Facilities Management
Legal
Procurement
Property Management
Asset Management
Risk and Compliance
Contract Administration
Real Estate Operations
Maintenance
Relevant Roles
Property Manager
Facility Manager
Operations Manager
Building Superintendent
Real Estate Manager
Maintenance Supervisor
Contract Administrator
Legal Counsel
Procurement Manager
Asset Manager
Property Services Director
Risk Manager
Compliance Officer
Real Estate Administrator
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