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1. Parties: Identification of the business owner/company (Client) and the Online Business Manager (Contractor), including full legal names and contact details
2. Background: Context of the agreement and brief description of the business relationship to be established
3. Definitions: Key terms used throughout the agreement defined for clarity
4. Scope of Services: Detailed outline of the Online Business Manager's responsibilities and deliverables
5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination
6. Compensation and Payment Terms: Fee structure, payment schedule, expenses, and invoicing procedures
7. Independent Contractor Relationship: Clarification of the contractor status and not an employment relationship
8. Confidentiality: Protection of business information and trade secrets
9. Intellectual Property Rights: Ownership of work products and pre-existing IP
10. Data Protection and Privacy: Compliance with privacy laws and handling of sensitive information
11. Communication and Reporting: Expected communication protocols and reporting requirements
12. General Provisions: Standard legal clauses including governing law, entire agreement, and amendments
1. Non-Compete: Restrictions on working with competing businesses, used when the OBM will have access to sensitive competitive information
2. Team Management: Include when the OBM will be managing other contractors or employees
3. Performance Metrics: Specific KPIs and evaluation criteria, useful for performance-based compensation
4. Travel and Expenses: Include if in-person meetings or travel may be required
5. Training and Onboarding: Include if specific training or onboarding procedures are required
6. Insurance Requirements: Include if professional liability or other insurance coverage is required
7. Dispute Resolution: Alternative dispute resolution procedures, recommended for high-value contracts
1. Schedule A - Detailed Services Description: Comprehensive list of specific tasks, responsibilities, and deliverables
2. Schedule B - Fee Schedule: Detailed breakdown of fees, payment structures, and any performance-based bonuses
3. Schedule C - Approved Tools and Software: List of authorized tools, software, and platforms to be used
4. Schedule D - Standard Operating Procedures: Key business processes and procedures to be followed
5. Appendix 1 - Confidential Information: Specific details of what constitutes confidential information
6. Appendix 2 - Service Level Agreement: Response times, availability, and other performance standards
Services
Client
Contractor
Business Systems
Confidential Information
Deliverables
Digital Assets
Effective Date
Intellectual Property
Project
Term
Business Hours
Service Level Requirements
Standard Operating Procedures
Work Product
Virtual Team
Platform
Response Time
Authorized Tools
Business Data
Client Materials
Contract Period
Emergency Support
Force Majeure
Key Performance Indicators
Milestones
Payment Period
Personal Information
Project Management Tools
Reporting Period
Scope of Work
Sub-contractors
Third-Party Services
Virtual Office
Independent Contractor Status
Services and Deliverables
Term and Termination
Compensation
Payment Terms
Confidentiality
Data Protection
Intellectual Property
Non-Solicitation
Non-Competition
Service Level Requirements
Performance Standards
Reporting and Communication
Tools and Resources
Expenses and Reimbursement
Client Obligations
Contractor Obligations
Virtual Team Management
Project Management
Business Systems Access
Availability and Response Times
Quality Standards
Security Requirements
Limitation of Liability
Indemnification
Insurance
Force Majeure
Assignment
Dispute Resolution
Governing Law
Amendment
Severability
Entire Agreement
Notice Requirements
E-commerce
Digital Marketing
Professional Services
Technology
Consulting
Online Education
Software and SaaS
Digital Media
Retail (with online presence)
Financial Services
Healthcare Technology
Operations
Digital
Administration
Project Management
Business Development
Executive
Strategy
Systems and Process
Virtual Operations
Business Support
Online Business Manager
Virtual COO
Digital Operations Manager
Business Operations Coordinator
Project Manager
Digital Business Strategist
Operations Director
Business Systems Manager
Virtual Business Administrator
Digital Team Coordinator
Remote Operations Manager
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