Cleaner Performance Appraisal for Canada

Cleaner Performance Appraisal Template for Canada

A comprehensive performance evaluation document designed for the Canadian workplace, compliant with federal and provincial employment standards, that assesses the performance, skills, and development of cleaning staff. The document incorporates key performance indicators specific to cleaning services, including work quality, safety compliance, reliability, and interpersonal skills, while ensuring alignment with Canadian labor laws, occupational health and safety regulations, and privacy requirements. It serves as both an evaluation tool and a record of employee development, facilitating constructive feedback and goal-setting within the cleaning services context.

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What is a Cleaner Performance Appraisal?

The Cleaner Performance Appraisal document is essential for organizations employing cleaning staff in Canada, providing a structured framework for evaluating employee performance and ensuring compliance with Canadian employment legislation. This document is typically used during regular performance reviews (annually or semi-annually) to assess cleaning staff's competencies, establish performance standards, and set development goals. It includes comprehensive evaluation criteria covering technical cleaning abilities, safety compliance, work quality, and interpersonal skills, while ensuring adherence to provincial and federal employment standards, occupational health and safety regulations, and privacy laws. The appraisal serves multiple purposes: documenting performance for employment records, identifying training needs, supporting career development, and maintaining quality standards in cleaning services.

What sections should be included in a Cleaner Performance Appraisal?

1. Employee Information: Basic details including employee name, ID, position, department, and length of service

2. Evaluation Period: Time period covered by the appraisal and date of review

3. Performance Rating Scale: Explanation of the rating system used (e.g., 1-5 scale, descriptions of each level)

4. Core Competencies Assessment: Evaluation of fundamental cleaning skills, safety compliance, and work quality

5. Work Quality Metrics: Assessment of cleaning standards, thoroughness, and attention to detail

6. Safety and Compliance: Evaluation of adherence to safety protocols, proper use of equipment and chemicals

7. Attendance and Reliability: Assessment of punctuality, attendance record, and dependability

8. Interpersonal Skills: Evaluation of communication, teamwork, and interaction with others

9. Overall Performance Summary: General assessment of total performance and achievement of objectives

10. Goals and Objectives: Setting of new performance targets and development goals

11. Signatures and Acknowledgment: Space for employee and supervisor signatures, dates, and comments

What sections are optional to include in a Cleaner Performance Appraisal?

1. Customer/Tenant Feedback: Include when the cleaner works in customer-facing environments or services specific building tenants

2. Specialized Cleaning Skills: Add when evaluating cleaners who perform specialized cleaning tasks or use specific equipment

3. Training Completion Record: Include when specific certifications or training programs are part of the evaluation criteria

4. Language Skills Assessment: Add for workplaces where multiple languages are used or required

5. Environmental Awareness: Include when evaluating compliance with green cleaning practices or environmental policies

6. Leadership Skills: Add for senior cleaners or team leaders who supervise others

7. COVID-19 Protocol Compliance: Include during pandemic conditions or when specific health protocols are in place

What schedules should be included in a Cleaner Performance Appraisal?

1. Schedule A - Performance Rating Criteria: Detailed breakdown of scoring criteria for each performance category

2. Schedule B - Cleaning Standards Checklist: Specific cleaning requirements and standards for different areas or tasks

3. Schedule C - Safety Compliance Checklist: Detailed safety requirements and WHMIS compliance criteria

4. Schedule D - Performance Improvement Plan Template: Standard template for documenting required improvements and action plans

5. Schedule E - Training Requirements Matrix: List of required training and certifications with completion status

6. Appendix 1 - Equipment Operation Competency List: Checklist for evaluating proper use and maintenance of cleaning equipment

7. Appendix 2 - Chemical Handling Assessment Form: Evaluation form for proper handling and use of cleaning chemicals

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Canada

Publisher

Genie AI

Cost

Free to use
Relevant legal definitions
Clauses
Relevant Industries

Commercial Cleaning Services

Healthcare and Medical Facilities

Educational Institutions

Corporate Offices

Retail

Hospitality and Tourism

Industrial and Manufacturing

Government and Public Sector

Property Management

Transportation and Transit

Sports and Recreation Facilities

Religious Institutions

Childcare Facilities

Entertainment Venues

Relevant Teams

Human Resources

Facilities Management

Operations

Environmental Services

Housekeeping

Building Maintenance

Quality Assurance

Health and Safety

Training and Development

Employee Relations

Administration

Relevant Roles

Cleaner

Janitor

Cleaning Supervisor

Housekeeping Staff

Sanitation Worker

Facilities Maintenance Worker

Environmental Services Worker

Cleaning Team Leader

Custodian

Housekeeper

Building Service Worker

Cleaning Coordinator

Janitorial Supervisor

Maintenance Cleaner

Commercial Cleaner

Industries
Canada Labour Code: Federal legislation governing employment standards, labor relations, and occupational health and safety. Relevant for establishing fair performance evaluation criteria and ensuring workplace safety standards are included in performance metrics.
Employment Standards Act: Provincial legislation (varies by province) that sets minimum standards for employment relationships, including requirements for documentation and fair treatment in performance evaluations.
Canadian Human Rights Act: Prohibits discrimination in employment practices, ensuring performance appraisals are conducted without bias based on protected characteristics such as age, gender, race, or disability.
Personal Information Protection and Electronic Documents Act (PIPEDA): Federal privacy law governing the collection, use, and disclosure of personal information, relevant for handling employee performance data and maintaining confidentiality.
Workplace Hazardous Materials Information System (WHMIS): National standard for workplace hazard communication, relevant for evaluating cleaner's compliance with safety protocols and handling of cleaning chemicals.
Occupational Health and Safety Act: Provincial legislation ensuring workplace safety, relevant for evaluating adherence to safety protocols and proper use of cleaning equipment and materials.
Labour Relations Act: Provincial legislation governing union-management relations, important if the cleaner is part of a unionized workforce as performance appraisals may need to comply with collective agreement terms.
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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