This Multi User Software License Agreement is designed for use in the Australian jurisdiction when organizations need to license software for use by multiple employees or authorized users. The document is essential for software providers who want to grant usage rights while maintaining control over their intellectual property, and for businesses seeking to establish clear terms for software deployment across their organization. It incorporates provisions compliant with Australian consumer law, privacy regulations, and electronic transactions legislation, while addressing practical aspects such as user management, support services, and usage restrictions. This agreement is particularly relevant in today's digital business environment where software applications are crucial for operations and multiple users need controlled access to the same software platform.
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1. Parties: Identification of the licensor and licensee, including ABN/ACN and registered addresses
2. Background: Context of the agreement, brief description of the software, and purpose of the license
3. Definitions: Definitions of key terms used throughout the agreement
4. Grant of License: Scope of the license, permitted users, and usage rights
5. License Restrictions: Specific prohibitions and limitations on use of the software
6. Term and Termination: Duration of the license and circumstances for termination
7. Fees and Payment: License fees, payment terms, and consequences of non-payment
8. User Management: Rules for adding, removing, and managing authorized users
9. Intellectual Property Rights: Protection of IP rights and ownership declarations
10. Warranties and Disclaimers: Software warranties and limitations in compliance with Australian Consumer Law
11. Support and Maintenance: Basic support terms and maintenance provisions
12. Confidentiality: Protection of confidential information exchanged
13. Limitation of Liability: Liability caps and exclusions permitted under Australian law
14. General Provisions: Standard boilerplate clauses including governing law, notices, and assignment
1. Data Protection and Privacy: Required when the software processes personal information, ensuring compliance with the Privacy Act 1988
2. Security Requirements: Needed for software handling sensitive data or requiring specific security protocols
3. Cloud Services: Include when the software is delivered as a cloud-based service
4. API Usage: Required when the software includes API access and integration capabilities
5. Disaster Recovery: Important for business-critical software applications
6. Export Controls: Necessary when the software may be subject to international use or transfer
7. Third-Party Software: Required when the software incorporates third-party components
8. Service Level Agreement: Optional section for enterprise software requiring specific performance standards
1. Schedule 1 - Software Description: Detailed technical specifications and functionality of the software
2. Schedule 2 - Fee Schedule: Detailed breakdown of license fees, user tiers, and payment terms
3. Schedule 3 - Support Services: Detailed support levels, response times, and maintenance windows
4. Schedule 4 - Service Level Agreement: Performance metrics, availability targets, and remedies
5. Schedule 5 - Acceptable Use Policy: Detailed rules and guidelines for software usage
6. Schedule 6 - Data Processing Terms: Specific terms for handling personal and sensitive data
7. Appendix A - Technical Requirements: Minimum system requirements and technical specifications
8. Appendix B - Authorized User Types: Definitions and permissions for different user categories
Relevant legal definitions
Authorized Users
Business Day
Confidential Information
Documentation
Effective Date
Fees
Initial Term
Intellectual Property Rights
License
License Key
Maintenance Release
Personal Information
Permitted Purpose
Platform
Security Requirements
Service Level Agreement
Software
Software Updates
Source Code
Specifications
Support Services
System Administrator
Term
Territory
Third Party Software
User Credentials
Version Release
Virus
Work Station
API
Authentication Method
Backup Copy
Concurrent Users
Configuration
Critical Error
Data
Defect
Designated Equipment
Disaster Recovery Plan
Error
Implementation Services
License Model
Named User
Network
Operating Environment
Response Time
Service Hours
Site
Support Request
System Requirements
Technical Support
Upgrade
User Account
User Limit
Business Day
Confidential Information
Documentation
Effective Date
Fees
Initial Term
Intellectual Property Rights
License
License Key
Maintenance Release
Personal Information
Permitted Purpose
Platform
Security Requirements
Service Level Agreement
Software
Software Updates
Source Code
Specifications
Support Services
System Administrator
Term
Territory
Third Party Software
User Credentials
Version Release
Virus
Work Station
API
Authentication Method
Backup Copy
Concurrent Users
Configuration
Critical Error
Data
Defect
Designated Equipment
Disaster Recovery Plan
Error
Implementation Services
License Model
Named User
Network
Operating Environment
Response Time
Service Hours
Site
Support Request
System Requirements
Technical Support
Upgrade
User Account
User Limit
Clauses
Grant of License
License Restrictions
Intellectual Property
User Management
Access Rights
Payment Terms
Support and Maintenance
Service Levels
Software Updates
Technical Requirements
Implementation
Data Protection
Privacy
Confidentiality
Security
Warranties
Indemnification
Limitation of Liability
Force Majeure
Term and Termination
Audit Rights
Assignment
Dispute Resolution
Governing Law
Notices
Integration
Severability
Variation
Third Party Rights
Export Control
Anti-Bribery
Insurance
Business Continuity
Acceptance Testing
Performance Standards
User Authentication
Backup and Recovery
Compliance with Laws
License Restrictions
Intellectual Property
User Management
Access Rights
Payment Terms
Support and Maintenance
Service Levels
Software Updates
Technical Requirements
Implementation
Data Protection
Privacy
Confidentiality
Security
Warranties
Indemnification
Limitation of Liability
Force Majeure
Term and Termination
Audit Rights
Assignment
Dispute Resolution
Governing Law
Notices
Integration
Severability
Variation
Third Party Rights
Export Control
Anti-Bribery
Insurance
Business Continuity
Acceptance Testing
Performance Standards
User Authentication
Backup and Recovery
Compliance with Laws
Relevant Industries
Information Technology
Financial Services
Healthcare
Education
Manufacturing
Professional Services
Retail
Government
Telecommunications
Media and Entertainment
Construction
Energy and Utilities
Relevant Teams
Legal
Information Technology
Procurement
Compliance
Risk Management
Operations
Information Security
Finance
Enterprise Architecture
Vendor Management
Relevant Roles
Chief Technology Officer
IT Director
Legal Counsel
Procurement Manager
Software License Manager
Compliance Officer
IT Security Manager
Chief Information Officer
Contract Administrator
Technology Risk Manager
Enterprise Architect
Systems Administrator
Operations Manager
Chief Legal Officer
IT Asset Manager
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