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1. Parties: Identification of the licensor and licensee organizations, including their registration details and addresses
2. Background: Context of the agreement, brief description of the software, and purpose of the license
3. Definitions: Detailed definitions of technical terms, parties, and key concepts used throughout the agreement
4. License Grant: Scope of the license, permitted users, and usage limitations
5. User Management: Rules for managing multiple users, including user addition/removal processes and administrator rights
6. License Fees and Payment Terms: Pricing structure, payment schedule, and user-based fee calculations
7. Intellectual Property Rights: Assertion of ownership rights, protection of IP, and restrictions on use
8. Confidentiality: Protection of confidential information and trade secrets
9. Data Protection and Privacy: Compliance with POPIA and data handling requirements
10. Warranties and Disclaimers: Software performance warranties and limitation of liability
11. Support and Maintenance: Terms for technical support, updates, and maintenance services
12. Term and Termination: Duration of the license, renewal terms, and termination conditions
13. General Provisions: Standard legal clauses including governing law, dispute resolution, and notices
1. Custom Development: Terms for any customization or modification of the software, included when custom development services are part of the agreement
2. Hosting Services: Terms for cloud-based or hosted solutions, included when the software is provided as a hosted service
3. Third-Party Software: Terms relating to incorporated third-party software components, included when the software includes third-party elements
4. Disaster Recovery: Procedures for data backup and system recovery, included for business-critical applications
5. Service Level Agreement: Specific performance metrics and service levels, included when guaranteed service levels are required
6. Training Services: Terms for user training and documentation, included when training services are provided
1. Schedule A - Software Description: Detailed technical specifications and functionality of the software
2. Schedule B - License Fees: Detailed pricing structure, including user tiers and additional costs
3. Schedule C - Service Level Parameters: Technical performance metrics, response times, and support levels
4. Schedule D - Authorized Users: Categories of authorized users and their respective access rights
5. Schedule E - Technical Requirements: Minimum system requirements and compatible platforms
6. Appendix 1 - Data Processing Terms: Detailed terms for handling personal information in compliance with POPIA
7. Appendix 2 - Support Procedures: Detailed procedures for accessing technical support and maintenance services
Authorized Users
Business Day
Confidential Information
Documentation
Effective Date
Intellectual Property Rights
License Fee
License Term
Licensor
Licensee
Maintenance Services
Personal Information
Processing
Software
Specifications
System Administrator
Technical Support
Territory
Third-Party Software
Updates
Upgrades
User Account
User Credentials
User Limits
Virus
Working Hours
Designated Equipment
Error
Force Majeure Event
Implementation Services
Interface
Operating Environment
Operator
Response Time
Service Levels
Source Code
Support Services
System
User Manual
User Access Rights
Payment Terms
Intellectual Property
Confidentiality
Data Protection
Warranties
Limitation of Liability
Support and Maintenance
Service Levels
Term and Termination
User Management
Security Requirements
Audit Rights
Force Majeure
Assignment
Dispute Resolution
Governing Law
Indemnification
Software Updates
Usage Restrictions
Technical Requirements
Implementation
Training
Documentation
Disaster Recovery
Notices
Amendment
Entire Agreement
Severability
Information Technology
Financial Services
Healthcare
Education
Manufacturing
Retail
Professional Services
Government
Telecommunications
Insurance
Banking
Consulting
Legal Services
Construction
Energy
Legal
Information Technology
Procurement
Compliance
Finance
Risk Management
Information Security
Operations
Technical Support
Asset Management
Chief Information Officer
IT Director
Legal Counsel
Procurement Manager
Software License Manager
Compliance Officer
Information Security Manager
Chief Technology Officer
IT Operations Manager
Contract Administrator
Risk Manager
Chief Financial Officer
Systems Administrator
IT Asset Manager
Data Protection Officer
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Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it


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