This Multi User Software License Agreement is designed for software providers licensing their products to organizations in Ireland or choosing Irish law as the governing law. It is particularly relevant when software needs to be deployed across multiple users or departments within a customer organization. The agreement incorporates requirements under Irish law and EU regulations, including the Irish implementation of GDPR, the Copyright and Related Rights Act 2000, and the Electronic Commerce Act 2000. It addresses critical aspects such as license scope, user limitations, technical requirements, support services, data protection, and compliance obligations. This document is essential for establishing clear terms for software deployment, maintenance, and usage while ensuring legal compliance and protection for both the software provider and the customer organization.
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1. Parties: Identification of the licensor and licensee, including registered addresses and company details
2. Background: Context of the agreement and brief description of the software and its intended use
3. Definitions: Detailed definitions of terms used throughout the agreement
4. License Grant: Scope of the license, permitted users, and usage restrictions
5. License Fees: Payment terms, fee structure, and payment schedules
6. Intellectual Property Rights: Declaration of IP ownership and protection measures
7. Licensee Obligations: Requirements and restrictions on licensee's use of the software
8. Technical Requirements: Minimum system requirements and technical specifications
9. Support and Maintenance: Terms of technical support and maintenance services
10. Data Protection: GDPR compliance and data processing obligations
11. Confidentiality: Protection of confidential information and trade secrets
12. Warranties and Disclaimers: Software performance warranties and limitation of warranties
13. Limitation of Liability: Caps on liability and exclusions
14. Term and Termination: Duration of license and termination conditions
15. General Provisions: Standard boilerplate clauses including governing law and jurisdiction
1. Professional Services: Terms for additional implementation or consulting services if provided
2. Third Party Components: Details of third-party software components and associated terms
3. Source Code Escrow: Terms for source code escrow arrangements if required
4. Disaster Recovery: Disaster recovery and business continuity provisions for critical implementations
5. Service Levels: Specific service level commitments if applicable
6. Security Requirements: Detailed security protocols and requirements beyond standard provisions
7. Audit Rights: Terms allowing licensor to audit licensee's use of the software
8. Export Control: Export control compliance for international usage
1. Schedule 1 - Software Description: Detailed description of the software, modules, and functionality
2. Schedule 2 - Technical Specifications: Detailed technical requirements and specifications
3. Schedule 3 - Fee Schedule: Detailed breakdown of license fees, payment terms, and pricing models
4. Schedule 4 - Support Services: Details of support and maintenance services, including SLAs
5. Schedule 5 - Authorized Users: Definition and categories of authorized users and access levels
6. Appendix A - Acceptable Use Policy: Detailed rules and restrictions for software usage
7. Appendix B - Data Processing Agreement: GDPR-compliant data processing terms if personal data is processed
Relevant legal definitions
Acceptance Tests
Authorized Users
Business Day
Confidential Information
Documentation
Effective Date
Fees
Group Company
Initial Term
Intellectual Property Rights
License Key
Licensed Software
Maintenance Release
Major Release
Normal Business Hours
Open-Source Software
Personal Data
Processing
Security Requirements
Service Levels
Software Modules
Source Code
Specification
Support Services
System Requirements
Technical Requirements
Term
Territory
Third Party Software
Updates
Upgrades
User Acceptance Testing
User Authentication
User Credentials
Version
Virus
Work Environment
Working Hours
Critical Bug
Data Protection Laws
Designated Users
Disaster Recovery Plan
Implementation Services
License Metrics
Location
Maintenance Window
Modified Code
Named Users
Permitted Purpose
Professional Services
Response Time
Service Credits
Software Instance
Support Level
System Administrator
User Documentation
Warranty Period
Authorized Users
Business Day
Confidential Information
Documentation
Effective Date
Fees
Group Company
Initial Term
Intellectual Property Rights
License Key
Licensed Software
Maintenance Release
Major Release
Normal Business Hours
Open-Source Software
Personal Data
Processing
Security Requirements
Service Levels
Software Modules
Source Code
Specification
Support Services
System Requirements
Technical Requirements
Term
Territory
Third Party Software
Updates
Upgrades
User Acceptance Testing
User Authentication
User Credentials
Version
Virus
Work Environment
Working Hours
Critical Bug
Data Protection Laws
Designated Users
Disaster Recovery Plan
Implementation Services
License Metrics
Location
Maintenance Window
Modified Code
Named Users
Permitted Purpose
Professional Services
Response Time
Service Credits
Software Instance
Support Level
System Administrator
User Documentation
Warranty Period
Clauses
License Grant
Payment Terms
Intellectual Property Rights
Confidentiality
Data Protection
Support and Maintenance
Service Levels
Warranties
Limitation of Liability
Indemnification
Term and Termination
Force Majeure
Assignment
Technical Requirements
User Access Rights
Security Requirements
Audit Rights
Export Control
Dispute Resolution
Governing Law
Entire Agreement
Severability
Software Deployment
Usage Restrictions
Installation Requirements
Performance Standards
Software Updates
Disaster Recovery
Source Code Escrow
Third Party Rights
Insurance
Notice Requirements
Compliance with Laws
Change Control
Anti-Bribery
Competition Law
Reporting Requirements
Documentation
Training
Implementation
User Authentication
Business Continuity
Payment Terms
Intellectual Property Rights
Confidentiality
Data Protection
Support and Maintenance
Service Levels
Warranties
Limitation of Liability
Indemnification
Term and Termination
Force Majeure
Assignment
Technical Requirements
User Access Rights
Security Requirements
Audit Rights
Export Control
Dispute Resolution
Governing Law
Entire Agreement
Severability
Software Deployment
Usage Restrictions
Installation Requirements
Performance Standards
Software Updates
Disaster Recovery
Source Code Escrow
Third Party Rights
Insurance
Notice Requirements
Compliance with Laws
Change Control
Anti-Bribery
Competition Law
Reporting Requirements
Documentation
Training
Implementation
User Authentication
Business Continuity
Relevant Industries
Technology
Financial Services
Healthcare
Education
Manufacturing
Retail
Professional Services
Telecommunications
Government
Non-profit Organizations
Media and Entertainment
Insurance
Construction
Transportation and Logistics
Relevant Teams
Legal
Information Technology
Procurement
Information Security
Compliance
Risk Management
Operations
Software Development
Commercial
Finance
Data Protection
Enterprise Architecture
Relevant Roles
Chief Technology Officer
IT Director
Legal Counsel
Procurement Manager
Software Development Manager
Information Security Officer
Compliance Officer
Contract Manager
Chief Information Officer
Enterprise Architect
System Administrator
Risk Manager
Data Protection Officer
Operations Manager
Commercial Director
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