Grievance Resolution Letter Template for Australia

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Key Requirements PROMPT example:

Grievance Resolution Letter

I need a Grievance Resolution Letter to address ongoing workplace bullying from my direct supervisor over the past three months, including inappropriate comments during team meetings and exclusion from important project communications; the letter should be addressed to the HR Director and reference relevant anti-bullying provisions.

Document background
The Grievance Resolution Letter is a crucial document in Australian workplace relations, used when formal documentation of workplace issues is required. This document type is particularly relevant when informal resolution attempts have been unsuccessful or when the nature of the grievance requires formal documentation. The letter must comply with Australian workplace laws, including the Fair Work Act 2009 and various anti-discrimination legislation. It serves multiple purposes: documenting the complaint, establishing a formal record of the grievance process, proposing resolution steps, and protecting both employer and employee rights. A well-drafted Grievance Resolution Letter is essential for maintaining clear communication, ensuring procedural fairness, and potentially serving as evidence if the matter escalates to external bodies such as the Fair Work Commission.
Suggested Sections

1. Sender and Recipient Details: Full names, titles, and contact information of both the sender and recipient, including date and reference number if applicable

2. Subject Line: Clear identification of the letter as a formal grievance, including any relevant reference numbers or previous correspondence

3. Issue Identification: Clear and concise statement of the specific grievance or concern being raised

4. Factual Background: Chronological outline of relevant events, incidents, or circumstances leading to the grievance

5. Impact Statement: Description of how the issue has affected the complainant professionally or personally

6. Previous Actions Taken: Documentation of any informal attempts to resolve the issue or previous formal complaints

7. Desired Outcome: Clear statement of what resolution or outcome is being sought

8. Requested Timeline: Proposed timeframe for response and resolution

9. Closing Statement: Professional closing including any next steps and contact information for follow-up

Optional Sections

1. Legal Rights Reference: Include when the grievance involves potential violations of specific workplace laws or regulations

2. Union Representative Details: Include when the complainant is being represented by a union

3. Witness Information: Include when there are witnesses to the incidents described who can corroborate the complaint

4. Health Impact Statement: Include when the grievance has resulted in physical or mental health issues

5. Confidentiality Statement: Include when the matter involves sensitive personal or commercial information

6. Without Prejudice Statement: Include when the letter is part of settlement negotiations

Suggested Schedules

1. Timeline of Events: Detailed chronological list of relevant events, meetings, and communications

2. Supporting Documentation: Copies of relevant emails, messages, reports, or other documents that support the grievance

3. Previous Correspondence: Copies of any previous relevant correspondence about the issue

4. Medical Certificates: If relevant, medical documentation supporting health-related claims

5. Witness Statements: Written statements from witnesses if applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant Industries

Healthcare

Education

Financial Services

Manufacturing

Retail

Technology

Professional Services

Government

Construction

Hospitality

Mining

Transportation

Non-profit

Telecommunications

Agriculture

Relevant Teams

Human Resources

Legal

Compliance

Industrial Relations

Employee Relations

Senior Management

Operations

Administration

Corporate Affairs

Risk Management

Relevant Roles

Human Resources Manager

Employee Relations Specialist

Department Manager

Supervisor

Chief Human Resources Officer

Legal Counsel

Compliance Officer

Union Representative

Workplace Relations Manager

CEO

Managing Director

Department Head

Team Leader

Industrial Relations Manager

Diversity and Inclusion Officer

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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