1. Non-Competition: Restrictions on competitive activities, used when protecting market territory is crucial

2. Intellectual Property: IP ownership and usage rights, included when IP is relevant to the agency services

3. Insurance: Insurance requirements, included for high-risk or regulated activities

4. Performance Targets: Specific performance metrics and KPIs, used in performance-based arrangements

5. Sub-Agents: Rights and procedures for appointing sub-agents, if permitted

6. B-BBEE Compliance: Transformation requirements and commitments, essential for certain sectors or contract values

7. Force Majeure: Provisions for unforeseen circumstances, particularly relevant post-COVID

8. Change Control: Procedures for managing changes to services or terms, useful for long-term or complex relationships

1. Schedule 1: Services Description: Detailed description of services to be provided by the agent

2. Schedule 2: Fee Schedule: Detailed breakdown of fees, commissions, and payment terms

3. Schedule 3: Service Levels: Specific service level requirements and performance metrics

4. Schedule 4: Reporting Templates: Standard formats for required reports and documentation

5. Schedule 5: Territory Description: Geographic or market scope of the agency relationship

6. Schedule 6: Key Personnel: List of key personnel and their roles

7. Schedule 7: Compliance Checklist: Regulatory and operational compliance requirements

8. Appendix A: Power of Attorney: Formal authorization of agent's powers, if required

9. Appendix B: Required Forms and Procedures: Standard operational forms and procedures