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1. Parties: Identifies the contracting parties (outsourcing company, client company)
2. Background: Context of the agreement and business relationship
3. Definitions: Key terms used throughout the agreement including employment-related definitions under Singapore law
4. Scope of Services: Detailed description of outsourcing services provided, including employee management and deployment
5. Term and Termination: Duration of agreement, notice periods, and grounds for termination
6. Payment Terms: Fees, payment schedule, and related terms including CPF contributions where applicable
7. Employment Status: Clarification of employment relationships, primary employer status, and responsibilities
8. Confidentiality: Protection of confidential information and trade secrets
9. Compliance with Laws: Obligations to comply with Singapore employment laws, PDPA, and other relevant legislation
10. Liability and Indemnification: Allocation of risks and responsibilities between parties
1. Non-Competition: Restrictions on competitive activities and employee poaching, subject to Singapore law restrictions
2. Force Majeure: Provisions for unforeseeable circumstances affecting service delivery
3. Insurance Requirements: Additional insurance coverage beyond statutory requirements
4. Service Level Agreements: Performance metrics, standards, and remedies for non-compliance
5. Intellectual Property Rights: Ownership and protection of IP created during the outsourcing arrangement
1. Schedule 1 - Fee Schedule: Detailed breakdown of charges, payment structure, and billing procedures
2. Schedule 2 - Service Level Metrics: Specific performance indicators and measurement criteria
3. Schedule 3 - Employee List and Roles: Details of outsourced employees, their qualifications, and assigned roles
4. Schedule 4 - Statutory Compliance Checklist: List of applicable Singapore employment laws and compliance requirements
5. Schedule 5 - Data Protection Protocols: Procedures for handling personal data in compliance with PDPA
6. Schedule 6 - Employee Benefits: Details of employee benefits, leave entitlements, and other terms as per Employment Act
Applicable Laws
Business Day
Charges
Client
Client Group
Commencement Date
Confidential Information
Contract Period
CPF
Data Protection Laws
Effective Date
Employee Benefits
Employment Contract
Force Majeure Event
Initial Term
Intellectual Property Rights
Key Personnel
Notice
Outsourced Employees
Outsourcing Services
Party/Parties
Personal Data
Renewal Term
Service Level Standards
Service Provider
Service Provider Personnel
Services
SGD
Singapore
Term
Termination Date
Work Pass
Working Hours
Employment Status
Service Provider Obligations
Client Obligations
Fees and Payment
Term and Termination
Confidentiality
Data Protection
Intellectual Property
Non-Solicitation
Non-Competition
Indemnification
Insurance
Health and Safety
Compliance with Laws
Employee Benefits
Performance Standards
Reporting Requirements
Force Majeure
Assignment and Subcontracting
Dispute Resolution
Governing Law
Notices
Entire Agreement
Severability
Warranties and Representations
Change Control
Work Permits and Visas
CPF Contributions
Employee Leave and Benefits
Service Level Requirements
Audit Rights
Exit Management
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