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Customer Agreement
"I need a Customer Agreement for my Singapore-based software company that provides cloud storage services to individual consumers, with specific focus on data protection and service level guarantees."
1. Parties: Identification and details of the contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Services/Products: Description of services or products being provided
5. Payment Terms: Pricing, payment methods, and payment schedule
6. Term and Termination: Duration of agreement and termination provisions
7. Confidentiality: Protection of confidential information
8. Governing Law: Specification of Singapore law and jurisdiction
1. Data Protection: PDPA compliance provisions for collection and processing of personal data
2. Intellectual Property: IP rights and obligations when IP is created or licensed
3. Force Majeure: Provisions for unforeseen circumstances in long-term or high-value contracts
4. Insurance: Insurance requirements when service involves physical risk or valuable assets
1. Service Level Agreement: Detailed service specifications and performance metrics
2. Price List: Detailed pricing information and rate cards
3. Data Processing Agreement: Detailed terms for handling personal data
4. Technical Requirements: Technical specifications or requirements
Authors
Applicable Law
Business Day
Charges
Confidential Information
Customer
Customer Data
Effective Date
Force Majeure Event
Intellectual Property Rights
Order
Personal Data
Products
Services
Service Level Agreement
Service Provider
Term
Territory
Third Party
Working Hours
Warranties
User
Payment Terms
Authorized Representative
Dispute
Notice
Material Breach
Affiliate
Delivery
Specifications
Scope of Services
Customer Obligations
Service Provider Obligations
Ordering Process
Payment Terms
Service Levels
Warranties
Intellectual Property Rights
Data Protection
Confidentiality
Limitation of Liability
Indemnification
Term and Termination
Force Majeure
Assignment and Subcontracting
Notice Requirements
Dispute Resolution
Governing Law
Entire Agreement
Variation
Severability
Third Party Rights
Anti-Bribery and Corruption
Compliance with Laws
Insurance
Service Suspension
Refund Policy
Customer Support
Quality Assurance
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