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1. Parties: Identification of the security agency and the client
2. Background: Context of the security services requirement and overview of the agreement
3. Definitions: Key terms used throughout the agreement including regulatory terms under PSIA
4. Scope of Services: Detailed description of security services to be provided, including patrol duties, surveillance, and reporting requirements
5. Term and Termination: Duration of contract, renewal terms, and conditions for termination
6. Payment Terms: Fees, payment schedule, Progressive Wage Model compliance, and overtime rates
7. Personnel Requirements: Qualifications, licensing, training requirements under PSIA and WSQ certification
8. Working Hours and Conditions: Shift patterns, rest periods, and compliance with Employment Act regulations
9. Compliance and Regulations: Compliance with PSIA, Employment Act, WSH Act, and other relevant legislation
10. Insurance and Liability: Required insurance coverage, indemnities, and liability limitations
11. Confidentiality and PDPA Compliance: Data protection obligations and confidentiality requirements
1. Equipment Provisions: Details of security equipment provided by either party, maintenance responsibilities
2. Special Operations: Additional security measures for special events or circumstances
3. Technology Integration: Integration with existing security systems, CCTV, access control
4. Emergency Response Procedures: Specific procedures for handling emergencies and incidents
1. Schedule 1 - Service Locations: Detailed list of premises and specific areas requiring security coverage
2. Schedule 2 - Duty Roster: Deployment schedule, shift patterns, and manpower allocation
3. Schedule 3 - Rate Card: Detailed breakdown of charges including base rates, overtime, and special duties
4. Schedule 4 - Standard Operating Procedures: Detailed security protocols and procedures for different scenarios
5. Appendix A - Insurance Certificates: Copies of required insurance policies and coverage details
6. Appendix B - Security Officer Qualifications: Required certifications, training documentation, and licensing requirements
Applicable Laws
Business Day
Charges
Client
Commencement Date
Confidential Information
Contract Period
Deployment Schedule
Emergency Services
Force Majeure Event
Guard Post
Incident Report
Initial Term
License
Operating Hours
Premises
Private Security Industry Act
Progressive Wage Model
Security Equipment
Security Officer
Security Personnel
Security Services
Service Level Requirements
Service Location
Standard Operating Procedures
Term
Termination Date
Working Hours
WSQ Certification
Term and Duration
Service Fees and Payment
Personnel Requirements
Training and Certification
Duties and Responsibilities
Working Hours and Shifts
Equipment and Uniforms
Security Protocols
Compliance and Licensing
Insurance and Liability
Confidentiality
Data Protection
Health and Safety
Quality Standards
Performance Monitoring
Reporting Requirements
Emergency Procedures
Replacement of Personnel
Indemnification
Force Majeure
Termination
Assignment and Subcontracting
Dispute Resolution
Governing Law
Entire Agreement
Notices
Amendments
Severability
Third Party Rights
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