Terms And Conditions Agreement Template for Saudi Arabia

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Key Requirements PROMPT example:

Terms And Conditions Agreement

"I need a Terms and Conditions Agreement for my new e-commerce mobile app launching in Saudi Arabia in March 2025, which will sell halal cosmetics products to consumers and needs to include specific clauses about shipping, returns, and payment processing."

Document background
The Terms and Conditions Agreement serves as a fundamental legal document for businesses operating in Saudi Arabia, whether through physical presence or digital platforms. This document is essential for establishing clear contractual relationships between service providers and their users/customers while ensuring compliance with Saudi Arabian laws, including Sharia principles, the E-Commerce Law of 2019, and the Personal Data Protection Law. The agreement should be maintained in both Arabic and English versions (with Arabic being the prevailing version) and should be regularly updated to reflect changes in Saudi regulations. It's particularly crucial for businesses engaging in online transactions, digital services, or any form of commercial activity where standard terms need to be established with multiple customers.
Suggested Sections

1. Parties: Identification of the service provider/business and definition of user/customer

2. Background: Context of the agreement and general purpose of the services/products

3. Definitions: Clear definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of services/products covered by the terms

5. User Eligibility and Registration: Requirements and process for user registration and eligibility criteria

6. User Obligations: User responsibilities, acceptable use policies, and compliance requirements

7. Company Rights and Obligations: Service provider commitments, rights, and responsibilities

8. Payment Terms: Pricing, payment methods, billing cycles, and related policies

9. Intellectual Property Rights: Protection and ownership of intellectual property

10. Privacy and Data Protection: Data collection, processing, and protection policies in compliance with PDPL

11. Term and Termination: Duration of agreement and conditions for termination

12. Limitation of Liability: Scope and limits of company liability under Saudi law

13. Governing Law and Jurisdiction: Application of Saudi law and jurisdiction for disputes

14. Language: Specification that Arabic version prevails over English translation

Optional Sections

1. Electronic Communications: Terms for electronic notifications and communications, required if service involves digital communications

2. Shipping and Delivery: Required for e-commerce platforms selling physical goods

3. Returns and Refunds: Required for retail or e-commerce businesses

4. Service Level Agreement: Required for technical or subscription-based services

5. Third-Party Services: Required if the service integrates with or depends on third-party providers

6. User Content: Required if users can post, share, or upload content

7. Subscription Terms: Required for subscription-based services

8. API Usage Terms: Required if providing API access to services

9. Force Majeure: Optional clause for unforeseeable circumstances, though recommended

Suggested Schedules

1. Privacy Policy: Detailed privacy and data protection policies

2. Acceptable Use Policy: Detailed rules and restrictions for service use

3. Pricing Schedule: Detailed pricing structure and payment terms

4. Service Level Specifications: Technical specifications and service level commitments

5. Data Processing Agreement: Required under PDPL for significant data processing activities

6. Third-Party Terms: Terms applicable from third-party service providers

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

E-commerce

Technology

Retail

Financial Services

Healthcare

Education

Professional Services

Telecommunications

Software and Applications

Digital Services

Consulting

Manufacturing

Hospitality

Transportation

Media and Entertainment

Relevant Teams

Legal

Compliance

Operations

Commercial

Risk Management

Customer Service

Product Development

Information Technology

Business Development

Policy and Governance

Relevant Roles

Legal Counsel

Compliance Officer

Business Development Manager

Operations Manager

Chief Executive Officer

Chief Legal Officer

Risk Manager

Commercial Director

E-commerce Manager

Digital Services Manager

Customer Relations Manager

Chief Technology Officer

Chief Operations Officer

Product Manager

Policy Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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