Maintenance And Service Contract Template for Philippines

1. Intellectual Property Rights: Include when maintenance services involve software, technology, or creation of materials

2. Data Protection: Required when services involve handling personal or sensitive data

3. Environmental Compliance: Include for services with environmental impact or waste management

4. Health and Safety: Add for high-risk maintenance services or on-site work

5. Subcontracting: Include if service provider may need to subcontract certain services

6. Training: Add when service includes training customer's personnel

7. Transition Services: Include for complex services requiring handover periods

8. Emergency Services: Add for critical maintenance services requiring emergency response

9. Spare Parts: Include when maintenance involves equipment requiring spare parts

10. Performance Bonds: Add for high-value contracts requiring performance security

1. Schedule A - Service Specifications: Detailed technical specifications of maintenance and service requirements

2. Schedule B - Service Levels and KPIs: Specific metrics, targets, and measurement methods for service performance

3. Schedule C - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

4. Schedule D - Equipment List: Inventory of equipment covered under maintenance services

5. Schedule E - Maintenance Schedule: Timing and frequency of routine maintenance activities

6. Schedule F - Response Time Matrix: Required response times for different types of service requests

7. Schedule G - Contact Details: Key personnel and emergency contact information

8. Schedule H - Site Access Procedures: Protocols for accessing customer premises

9. Appendix 1 - Service Report Template: Standard format for service completion reports

10. Appendix 2 - Health and Safety Guidelines: Safety procedures and requirements for service delivery