The Internet Cancellation Letter is a crucial document used in New Zealand's telecommunications sector for the formal termination of internet service agreements. This document is designed to comply with New Zealand's consumer protection framework, including the Consumer Guarantees Act 1993 and Telecommunications Act 2001. It is typically used when a customer wishes to terminate their internet service contract, whether due to relocation, switching providers, or dissatisfaction with the service. The letter includes essential information such as customer details, account information, service specifications, and desired termination date. It serves as a formal record of the cancellation request and helps ensure a smooth, documented service termination process that protects both consumer rights and service provider interests.

1. Customer Information: Full name, account number, service address, and contact details of the customer

2. Service Identification: Specific details of the internet service being cancelled, including plan type and service address

3. Cancellation Request: Clear statement requesting service cancellation

4. Desired Cancellation Date: Specific date when the service should be terminated, accounting for any required notice periods

5. Acknowledgment of Terms: Statement acknowledging understanding of cancellation terms and conditions