Development Service Agreement Template for New Zealand

1. Change Control: Procedures for managing changes to scope or requirements - recommended for larger or complex projects

2. Service Levels: Specific performance metrics and service levels - useful for ongoing development services

3. Security Requirements: Detailed security obligations - essential when handling sensitive data or developing secure systems

4. Business Continuity: Disaster recovery and business continuity requirements - important for business-critical development

5. Third Party Components: Provisions regarding use of third-party software or services - needed when external components are used

6. Source Code Escrow: Source code escrow arrangements - important for business-critical applications

7. Training and Documentation: Requirements for training and documentation delivery - relevant when knowledge transfer is required

8. Maintenance and Support: Post-development support obligations - needed when ongoing support is part of the arrangement

1. Schedule 1 - Services Description: Detailed specification of the development services and deliverables

2. Schedule 2 - Charges: Detailed breakdown of fees, rates, and payment schedule

3. Schedule 3 - Project Plan: Detailed project timeline, milestones, and resource allocation

4. Schedule 4 - Technical Requirements: Technical specifications and requirements for the development

5. Schedule 5 - Service Levels: Detailed service level specifications and measurement criteria

6. Schedule 6 - Acceptance Test Criteria: Detailed acceptance testing procedures and criteria

7. Schedule 7 - Key Personnel: Details of key team members and their roles

8. Appendix A - Form of Change Request: Template for requesting and documenting changes

9. Appendix B - Security Requirements: Detailed security standards and requirements