1. Intellectual Property: Include when IP rights need to be addressed, such as when custom solutions are developed

2. Service Levels: Include when specific performance metrics and standards need to be maintained

3. Data Security: Include when the service involves significant data handling or storage

4. Insurance: Include when specific insurance requirements need to be maintained

5. Force Majeure: Include when need to address circumstances beyond parties' control

6. Change Management: Include when services may need modification during the contract term

7. Compliance: Include when specific regulatory compliance obligations need to be addressed

8. Territory Restrictions: Include when services are limited to specific geographic areas

1. Schedule 1 - Service Description: Detailed technical specifications of services

2. Schedule 2 - Pricing Schedule: Detailed pricing structure, rates, and payment terms

3. Schedule 3 - Service Levels: Specific performance metrics and measurement criteria

4. Schedule 4 - Personal Information Handling: Detailed privacy and data handling procedures

5. Schedule 5 - Special Conditions: Any special terms or conditions specific to the customer

6. Appendix A - Definitions: Extended definitions if too lengthy for main agreement

7. Appendix B - Contact Details: Key contacts and notice details for both parties