1. Multi-tenant Services: Additional terms for shared infrastructure environments, used when services are provided on a multi-tenant platform

2. Data Processing Agreement: Detailed data processing terms, required when personal data processing is a significant part of the service

3. Professional Services: Terms for additional professional services like implementation or consulting, included when such services are part of the offering

4. Service Integration: Terms governing integration with third-party services, included when service requires interaction with other platforms

5. Compliance Requirements: Industry-specific compliance terms, included for regulated industries like healthcare or finance

6. Exit Management: Detailed exit procedures and data migration terms, recommended for complex or business-critical services

7. Environmental Requirements: Green computing and sustainability commitments, included when environmental impact is a consideration

1. Schedule 1: Service Level Metrics: Detailed technical specifications of service level measurements and calculations

2. Schedule 2: Support Services Details: Comprehensive support procedures, contact information, and escalation matrices

3. Schedule 3: Security Protocols: Detailed security measures, compliance certifications, and security testing procedures

4. Schedule 4: Pricing and Service Credits: Detailed pricing structure and service credit calculations

5. Schedule 5: Technical Requirements: Customer infrastructure requirements and technical specifications

6. Schedule 6: Processing Activities: Detailed description of data processing activities and GDPR compliance measures

7. Appendix A: Service Availability Zones: List of geographical locations where services are provided

8. Appendix B: Authorized Subprocessors: List of approved third-party service providers and subprocessors