1. Environmental Standards: Include when specific environmental or sustainability requirements are part of the service

2. Building Access and Security: Include for services involving physical access to premises or security services

3. Disaster Recovery: Include when business continuity and disaster recovery are critical components

4. Staff Requirements: Include when specific staff qualifications or security clearances are required

5. Equipment and Assets: Include when provider supplies or maintains specific equipment or assets

6. Third-Party Agreements: Include when services involve coordination with third-party providers

7. Intellectual Property Rights: Include when services involve creation or use of intellectual property

8. Change Management: Include when formal change management procedures are required

1. Schedule 1 - Service Specifications: Detailed technical specifications of all services covered

2. Schedule 2 - Service Level Targets: Specific performance metrics, KPIs, and measurement methods

3. Schedule 3 - Price Schedule: Detailed pricing breakdown and payment terms

4. Schedule 4 - Escalation Matrix: Contact details and procedures for different types of issues

5. Schedule 5 - Reporting Requirements: Templates and specifications for regular service reports

6. Appendix A - Building Rules and Regulations: Applicable building rules and access procedures

7. Appendix B - Health and Safety Requirements: Safety protocols and compliance requirements

8. Appendix C - Data Processing Agreement: GDPR-compliant data processing terms and procedures