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1. Header Information: Company letterhead, date, reference number, and addressee details
2. Acknowledgment: Formal acknowledgment of receiving the grievance letter, including the date received and nature of complaint
3. Investigation Process: Description of the steps taken to investigate the grievance, including meetings held, people interviewed, and documents reviewed
4. Findings: Detailed explanation of the investigation findings and analysis of the evidence gathered
5. Response to Specific Points: Point-by-point response to each issue raised in the original grievance letter
6. Decision and Rationale: Clear statement of the decision reached and detailed explanation of the reasoning behind it
7. Next Steps: Information about any actions to be taken and timeline for implementation
8. Appeal Rights: Information about the employee's right to appeal the decision and the process for doing so
1. Mediation Offer: Include when offering mediation as a possible resolution path
2. Workplace Adjustments: Include when the response involves changes to workplace arrangements or conditions
3. Performance Improvement Plan: Include when the grievance response involves implementation of a performance improvement plan
4. External Investigation Summary: Include when an external investigator was involved in reviewing the grievance
5. Union Representative Involvement: Include when trade union representatives were involved in the process
1. Investigation Timeline: Detailed chronology of the investigation process and key events
2. Evidence List: List of all documents and evidence considered during the investigation
3. Meeting Minutes: Minutes or summaries of relevant meetings held during the investigation process
4. Relevant Policies: Copies of company policies relevant to the grievance and decision
5. Action Plan: Detailed plan of any actions to be taken, including responsibilities and timelines
Complainant
Respondent
Works Council
Investigation Period
Appeal Period
Working Days
Line Manager
Collective Labor Agreement
Company Policy
Disciplinary Procedure
Grievance Procedure
Investigation Report
Witness Statement
Supporting Evidence
Remedial Action
Professional Conduct
Workplace Harassment
Discrimination
Retaliation
Confidentiality Agreement
Terms of Employment
Performance Review
Material Breach
Reasonable Accommodation
Investigation Process
Evidence Review
Findings
Decision
Remedial Actions
Confidentiality
Data Protection
Appeal Rights
Timeline Compliance
Workplace Conduct
Non-Retaliation
Equal Treatment
Working Conditions
Professional Development
Performance Management
Workplace Safety
Communication Protocol
Documentation Requirements
Next Steps
Financial Services
Technology
Manufacturing
Healthcare
Retail
Professional Services
Education
Construction
Hospitality
Transportation
Public Sector
Energy
Telecommunications
Media and Entertainment
Non-profit Organizations
Human Resources
Legal
Senior Management
Operations
Compliance
Employee Relations
People Operations
Administrative Support
Works Council
HR Manager
HR Director
Employee Relations Manager
Legal Counsel
General Counsel
Department Manager
Line Manager
Operations Director
HR Business Partner
Compliance Officer
Chief Human Resources Officer
Employee Relations Specialist
HR Administrator
People Operations Manager
Workplace Relations Manager
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