1. Data Protection: Required when personal data is processed as part of the delivery service

2. Insurance Requirements: Specific insurance obligations for high-value or high-risk deliveries

3. Disaster Recovery: Required for critical delivery services needing business continuity planning

4. Environmental Compliance: Required for services with significant environmental impact

5. Subcontractor Management: Include when delivery services may be subcontracted

6. Security Requirements: Required for handling sensitive or high-value items

7. Quality Management: Detailed quality control procedures for specialized deliveries

8. Training Requirements: Include when specific training or certifications are needed

1. Schedule 1 - Service Level Metrics: Detailed breakdown of all service level targets and measurement criteria

2. Schedule 2 - Pricing and Fees: Detailed pricing structure, including any variable costs or surcharges

3. Schedule 3 - Operational Procedures: Step-by-step delivery procedures and protocols

4. Schedule 4 - Escalation Matrix: Contact details and procedures for issue escalation

5. Schedule 5 - Reporting Templates: Standard formats for performance reporting and documentation

6. Appendix A - Technical Requirements: Specific technical requirements for delivery systems and equipment

7. Appendix B - Service Coverage Area: Geographical areas covered by the delivery service

8. Appendix C - Exception Handling: Procedures for handling non-standard delivery situations