1. Regulatory Compliance: Additional section when reporting to regulatory bodies is required

2. Industry-Specific Requirements: Section for industry-specific reporting requirements, particularly relevant for regulated industries

3. Third-Party Verification: Required when independent verification of reports is needed

4. Emergency Reporting: Procedures for urgent or incident-based reporting, relevant for critical services

5. Performance Incentives: Optional bonus/penalty system tied to reporting accuracy and timeliness

6. Data Protection Measures: Detailed section when handling sensitive personal data in reports

7. Stakeholder Communication: Procedures for communicating reports to various stakeholders, relevant for public services

1. Schedule 1 - Report Templates: Standard templates for different types of required reports

2. Schedule 2 - Service Level Metrics Calculation: Detailed methodology for calculating each service level metric

3. Schedule 3 - Reporting Calendar: Annual calendar of reporting deadlines and requirements

4. Schedule 4 - Contact Details: List of key contacts for reporting purposes

5. Appendix A - Technical Specifications: Technical details of reporting systems and interfaces

6. Appendix B - Compliance Checklist: Checklist for ensuring report compliance

7. Appendix C - Data Dictionary: Detailed definitions of all data fields used in reports