1. Business Continuity and Disaster Recovery: Optional section for critical services requiring specific recovery procedures and timelines

2. Training and Support: Optional section detailing training services and ongoing technical support if included in service scope

3. Hardware and Software Requirements: Optional section specifying required client infrastructure when relevant to service delivery

4. Third-Party Service Providers: Optional section governing use of subcontractors or third-party security tools

5. Intellectual Property Rights: Optional section when service includes custom solutions or proprietary tools

6. Insurance Requirements: Optional section specifying cybersecurity insurance requirements for high-risk services

7. Exit Management: Optional section for complex services requiring detailed transition procedures

1. Schedule A - Service Specifications: Detailed technical specifications of security services and monitoring parameters

2. Schedule B - Service Level Metrics: Specific performance metrics, KPIs, and measurement methodologies

3. Schedule C - Fee Schedule: Detailed breakdown of fees, charges, and payment terms

4. Schedule D - Incident Response Plan: Detailed procedures for different types of security incidents

5. Schedule E - Contact Details and Escalation Matrix: Key personnel contacts and escalation procedures

6. Schedule F - Security Policies and Procedures: Specific security policies and procedures to be followed

7. Appendix 1 - Technical Requirements: Client infrastructure and technical requirements

8. Appendix 2 - Compliance Checklist: Checklist of regulatory and security standard compliance requirements