1. Multi-Region Service Levels: Additional section when services are provided across multiple geographic regions with different latency requirements

2. Data Center Specifications: Include when specific data center requirements affect latency guarantees

3. Network Architecture: Detailed network architecture section when complex routing or infrastructure affects latency

4. Disaster Recovery: Include when failover and disaster recovery scenarios need specific latency guarantees

5. Security Requirements: Add when security measures might impact latency performance

1. Schedule 1 - Technical Specifications: Detailed technical parameters including latency thresholds, measurement points, and technical architecture

2. Schedule 2 - Service Credit Calculations: Detailed formulas and examples for calculating service credits for latency breaches

3. Schedule 3 - Service Level Measurement Methodology: Detailed procedures for measuring and validating latency performance

4. Appendix A - Monitoring Tools and Reporting Format: Specifications of monitoring tools and standard report templates

5. Appendix B - Escalation Matrix: Contact details and procedures for escalating latency-related issues