The Event Feedback Form is a critical tool for event organizers operating in Malaysia to gather systematic feedback from event participants. This document is designed to be used immediately following any organized event, conference, workshop, or similar gathering to collect valuable insights about participant experiences. The form must comply with Malaysian legislation, particularly the Personal Data Protection Act 2010, and includes structured sections for rating various aspects of the event, collecting improvement suggestions, and gathering optional demographic data. The Event Feedback Form can be administered either digitally or in paper format, making it versatile for different event settings while maintaining compliance with Malaysian electronic commerce regulations when used digitally.
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1. Event Details: Basic information about the event including name, date, location, and type of event
2. Participant Information: Space for respondent to provide their name and contact details (if not anonymous)
3. Privacy Notice: Statement about how the collected data will be used, stored, and protected in compliance with PDPA 2010
4. Rating Scale Guide: Explanation of the rating system used in the form (e.g., 1-5 scale, satisfaction levels)
5. Core Feedback Questions: Standard questions about event organization, content, facilities, and overall satisfaction
6. Improvement Suggestions: Open-ended section for participants to provide suggestions and recommendations
7. Submission Declaration: Statement confirming voluntary submission and accuracy of feedback provided
1. Speaker/Presenter Evaluation: Specific section for evaluating individual speakers or presenters, used when the event features multiple presenters
2. Technical Experience: Section for feedback on virtual/hybrid components, used when event has online elements
3. Demographic Information: Optional collection of demographic data, used when audience segmentation analysis is needed
4. Future Events Interest: Section for gauging interest in future events, used when planning upcoming event calendar
5. Consent for Follow-up: Section requesting permission to contact for clarification or future communications
1. Rating Criteria Matrix: Detailed explanation of rating scales and criteria used in the evaluation
2. Event Program Overview: Summary of event schedule and components being evaluated
3. Data Processing Statement: Detailed information about data handling procedures and participant rights under PDPA
Relevant legal definitions
Clauses
Relevant Industries
Events and Entertainment
Education and Training
Corporate Services
Hospitality
Non-Profit and Charity
Technology
Professional Services
Retail and Consumer
Healthcare
Financial Services
Relevant Teams
Events
Marketing
Operations
Customer Experience
Quality Assurance
Professional Development
Corporate Communications
Training
Customer Success
Program Management
Relevant Roles
Event Manager
Conference Coordinator
Training Facilitator
Customer Experience Manager
Marketing Director
Program Manager
Operations Manager
Quality Assurance Specialist
Customer Success Manager
Corporate Communications Manager
Professional Development Coordinator
Venue Manager
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