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1. Parties: Identification of the public sector entity and the service provider, including their legal status and authority to contract
2. Background: Context of the public service requirement and procurement process followed
3. Definitions: Detailed definitions of terms used throughout the contract, including specific public sector terminology
4. Scope of Services: Detailed description of the public services to be provided, including service levels and performance standards
5. Duration and Termination: Contract term, renewal options, and termination rights including specific public sector requirements
6. Payment Terms: Compensation structure, payment mechanisms, and compliance with public sector payment regulations
7. Service Provider Obligations: Key responsibilities including compliance with public service standards and regulations
8. Authority Obligations: Responsibilities of the public sector entity including provision of access and information
9. Performance Monitoring: KPIs, reporting requirements, and performance review mechanisms
10. Staff and Personnel: Requirements for staff qualification, vetting, and compliance with public sector employment regulations
11. Data Protection and GDPR: Compliance with data protection laws and handling of public sector data
12. Confidentiality: Information security requirements balanced with Freedom of Information obligations
13. Insurance and Indemnities: Required insurance coverage and indemnification of the public sector entity
14. Force Majeure: Events beyond reasonable control and their impact on service delivery
15. Dispute Resolution: Process for resolving disputes in accordance with public sector requirements
16. General Provisions: Standard boilerplate clauses adapted for public sector context
1. Transfer of Undertakings: Required when existing staff may transfer under TUPE regulations
2. Intellectual Property Rights: Required when services involve creation or use of intellectual property
3. Security Requirements: Required for contracts involving sensitive public sector information or facilities
4. Business Continuity: Required for critical public services requiring contingency planning
5. Environmental Requirements: Required when services have environmental impacts or sustainability requirements
6. Social Value Commitments: Required when contract includes specific social or community benefits
7. Change Control: Required for long-term or complex services likely to require modifications
1. Schedule 1 - Service Specification: Detailed technical specifications of the services to be provided
2. Schedule 2 - Pricing and Payment: Detailed pricing structure, payment mechanisms, and any performance-related payments
3. Schedule 3 - Service Levels: Specific performance standards, KPIs, and measurement methodologies
4. Schedule 4 - Monitoring and Reporting: Detailed reporting requirements and monitoring procedures
5. Schedule 5 - Staff and Key Personnel: Details of key staff, qualifications, and vetting requirements
6. Schedule 6 - Exit Management: Procedures for contract termination and service transition
7. Schedule 7 - Processing of Personal Data: Details of data processing activities and GDPR compliance
8. Schedule 8 - Authority Policies: Relevant public sector policies and procedures to be followed
9. Appendix A - Tender Documentation: Original tender documents and responses
10. Appendix B - Required Insurances: Details of insurance types and levels required
Authority
Authority Data
Authority Policies
Authority Representative
Business Day
Change Control
Commencement Date
Confidential Information
Contract Period
Contracting Authority
Data Protection Laws
Deliverables
Dispute Resolution Procedure
Exit Management Plan
FOI Act
Force Majeure Event
GDPR
Good Industry Practice
Intellectual Property Rights
Key Personnel
KPIs
Law
Material Breach
Milestone
Personal Data
Procurement Regulations
Public Contracts Regulations
Quality Standards
Representatives
Service Credits
Service Levels
Service Provider
Services
Staff
Tender
Term
TUPE
Variation
Working Day
Duration
Service Provision
Payment
Performance Management
Staff and Personnel
Confidentiality
Data Protection
Freedom of Information
Intellectual Property
Liability and Insurance
Force Majeure
Termination
Exit Management
Dispute Resolution
Change Control
Assignment and Subcontracting
Notices
Audit Rights
Compliance with Law
Anti-Corruption
Health and Safety
Environmental Requirements
Social Value
Quality Management
Business Continuity
Security Requirements
Record Keeping
Transparency
Public Procurement Compliance
Conflicts of Interest
Warranties and Representations
Indemnification
Contract Variation
Governing Law
Public Administration
Healthcare
Education
Environmental Services
Social Services
Transportation
Waste Management
Information Technology
Facilities Management
Professional Services
Security Services
Construction
Emergency Services
Research and Development
Legal
Procurement
Compliance
Operations
Finance
Risk Management
Commercial
Public Affairs
Contract Management
Service Delivery
Quality Assurance
Policy and Governance
Procurement Manager
Public Sector Contract Manager
Legal Counsel
Compliance Officer
Public Sector Administrator
Project Manager
Service Delivery Manager
Risk Manager
Operations Director
Public Sector Department Head
Tender Specialist
Government Relations Manager
Policy Officer
Finance Director
Commercial Manager
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