A Complaint Letter To The Manager Of A Company is a formal business document used in Ireland when a customer or business partner needs to raise serious concerns about products, services, or business practices. This document type is particularly relevant when initial attempts to resolve issues through customer service channels have been unsuccessful. The letter should comply with Irish consumer protection laws and business communication standards, including relevant details such as transaction information, timeline of events, and specific resolution requests. It serves as an important legal record and may be used in future dispute resolution processes or legal proceedings if the matter escalates. The document is typically used when the complainant seeks to escalate their concern to a management level while maintaining a professional approach to conflict resolution.

1. Sender's Address and Contact Details: Full name, address, and contact information of the complainant

2. Date: Current date when the letter is written

3. Recipient's Details: Manager's name (if known), title, company name, and address

4. Subject Line: Clear, specific reference line summarizing the nature of the complaint

5. Opening Paragraph: Introduction identifying yourself and the product/service involved

6. Complaint Details: Clear explanation of the issue, including relevant dates, transaction details, and specific problems encountered

7. Impact Statement: Description of how the issue has affected you or your business

8. Previous Actions Taken: Summary of any attempts already made to resolve the issue

9. Requested Resolution: Clear statement of what action you want the company to take

10. Closing Statement: Professional closing indicating expected response timeframe and your willingness to discuss the matter

11. Sign-off: Formal closing, your name, and signature