Exclusive Service Agreement Template for Indonesia

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Key Requirements PROMPT example:

Exclusive Service Agreement

"I need an Exclusive Service Agreement for an Australian IT company providing cloud computing services exclusively to our Indonesian technology subsidiary, starting March 2025, with specific data protection clauses and bilingual requirements."

Document background
The Exclusive Service Agreement template is designed for use in the Indonesian legal context where parties wish to establish a binding exclusive service arrangement. This document type is particularly relevant when a service provider agrees to deliver specific services exclusively to a designated recipient, often within a defined territory or market segment in Indonesia. It addresses key requirements under Indonesian law, including the mandatory use of Bahasa Indonesia for contracts involving Indonesian entities (Law No. 24 of 2009), competition law considerations for exclusive arrangements, and local contract formation requirements. The agreement typically includes detailed service specifications, exclusivity terms, performance standards, and compliance requirements with Indonesian regulations. This document is commonly used in various commercial contexts, from IT services to professional consulting, and can be adapted for both domestic Indonesian arrangements and those involving foreign service providers operating in Indonesia.
Suggested Sections

1. Parties: Identification of the service provider and recipient, including full legal names, registration numbers, and addresses

2. Background: Context of the agreement, relationship between parties, and purpose of the exclusive arrangement

3. Definitions and Interpretation: Definitions of key terms and interpretation rules, including specific Indonesian law terms

4. Scope of Services: Detailed description of services to be provided exclusively

5. Exclusivity Provisions: Terms establishing and defining the exclusive nature of the arrangement, including territorial scope

6. Term and Renewal: Duration of the agreement and any renewal provisions

7. Service Provider's Obligations: Detailed obligations, performance standards, and commitments of the service provider

8. Service Recipient's Obligations: Obligations of the recipient, including cooperation and access requirements

9. Fees and Payment Terms: Payment structure, amounts, timing, and method of payment

10. Intellectual Property Rights: Ownership and usage rights of IP created or used in providing services

11. Confidentiality: Protection of confidential information and trade secrets

12. Termination: Grounds for termination, notice requirements, and consequences

13. Governing Law and Dispute Resolution: Specification of Indonesian law governance and dispute resolution mechanisms

14. General Provisions: Standard boilerplate clauses including notices, amendments, and language requirements

Optional Sections

1. Personnel Requirements: Used when specific qualifications or personnel requirements apply to service delivery

2. Performance Metrics: Include when specific KPIs or service levels need to be maintained

3. Currency and Tax Provisions: Required for cross-border arrangements or when specific tax considerations apply

4. Insurance Requirements: Include when specific insurance coverage is required for service delivery

5. Force Majeure: Detailed force majeure provisions for services particularly susceptible to external disruptions

6. Anti-Corruption Compliance: Required for high-value contracts or government-related services

7. Data Protection: Include when services involve personal data processing

8. Change Control: Used for complex services likely to require modifications over time

Suggested Schedules

1. Service Specifications: Detailed technical specifications and scope of services

2. Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Service Levels: Performance metrics, KPIs, and measurement methods

4. Key Personnel: List of key personnel and their roles/qualifications

5. Approved Subcontractors: List of pre-approved subcontractors if applicable

6. Territory Definition: Detailed description of geographical scope of exclusivity

7. Required Insurance Coverage: Specific insurance requirements and minimum coverage levels

8. Form of Reports: Templates for required service reports and documentation

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Information Technology

Professional Services

Manufacturing

Healthcare

Telecommunications

Logistics and Supply Chain

Energy and Resources

Financial Services

Consulting Services

Engineering Services

Facilities Management

Software Development

Research and Development

Relevant Teams

Legal

Procurement

Operations

Commercial

Business Development

Compliance

Risk Management

Service Delivery

Account Management

Executive Leadership

Strategic Planning

Contract Administration

Relevant Roles

Legal Counsel

Commercial Director

Procurement Manager

Operations Director

Business Development Manager

Contract Manager

Compliance Officer

Chief Executive Officer

Chief Operating Officer

Service Delivery Manager

Account Manager

Regional Director

General Manager

Risk Manager

Strategic Partnerships Director

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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